Craig was very personable on first meeting. Did the main roof, good job. No complaints at all. The kitchen roof was another story. My kitchen now leaks where the extension meets the main part of the house. I had him back and he said it was the flashing ( the old flashing, he didnt replace it) so he got to work with a hammer/mallet. The kitchen still leaked! I rang him back but got no answer, tried for ages, have now given up. My kitchen wall is destroyed. I wouldnt use him again or recommend him.