Good service, friendly team, happy overall.
* Smooth process and good quality installation.
* Professional service and tidy workmanship.
* Happy with the doors and fitting service.
* Good communication and efficient fitting.
* Reliable service and a straightforward process.
* Pleased with the installation and service.
* Friendly team, good workmanship throughout.
I just wanted to say how genuinely happy I am with the work you’ve done. The whole experience was excellent from start to finish — you were professional, friendly, and clearly take pride in what you do. The windows look fantastic, and everything was fitted with great care and attention to detail. It really made a difference having such a reliable and approachable team. Thank you again — I wouldn’t hesitate to recommend you! .
Please let Jamie the fitter and his Mate know how amazing they both were!
Worked for this Company many years ago, how things have changed, made an appointment over the phone straight away I find out that the young lady Lulu gives me wrong info regarding the 50 % discount, first appointment made, on the day I get contact telling me the Rep cannot make it. New appointment made and yet again same day cancelled and reappointed yet again, eventually Jordan arrives who tells me he only works 3 days of the week. Having received my price via three different types of discounts, I was left with the price and told I would be contacted within 24 hours, this did not happen ! So I ring the office three days later Jason gives me a breakdown with regards to why appointments have been cancelled salesmen leaving etc
My conclusion is if you are only after one or two windows forget it. They simply are not interestedz
T&K from the start (consultation to measurement to installation to completion) was a great service. And I’m delighted I used them and would highly recommend.
So much so; I have had another consultation with Mike (senior Designer) who originally assisted me with my doors and windows. I love my windows and doors that now I want the roofline to complete the look of my house. Again Mike was thoroughly helpful and advised to the best of his knowledge, great service; yet again.
Dave and Richard were my window fitters from T&K - As soon as they walked in personally I’d never seen such immaculate thought they put into coming into my house! Dave and Richard were probably the best workmen I’ve had; polite, trusting, quick working put no pressure on me and they didn’t wait around chatting like most do.
The noise level is absolutely amazing.
My neighbours have all commentated about how lovely my windows and door is, so I’m well chuffed with myself and highly recommend this great firm T&K. 👏.
T&K fitted a bifolding door and new double glazed windows to the front of the house in January this year.
Fitters were friendly, however, workmanship was shoddy. They broke the beading in one of the windows when fitting and had to replace it. Another window was blown when they fitted it and had to be replaced.
The bifolding doors look good, however, the rubber beading began coming away and had to be pushed back in. 6 months on, what should have been cement to complete the door sill fitting into the brickwork has turned out to be yellow foam filler, made to look like cement on the outside. This outer filler has now collapsed leaving the poorly fitted yellow filler exposed, leaving the area open to rain coming in and is unsightly. The filler at the other end of the sill is now working loose. Very disappointing.
I've emailed T & K twice in the last week with a picture and nobody from the service department has come back to me to arrange an appointment to fix it properly with cement.
I wouldn't use the company again.
Whats good? 1. nice salesman, really nice fitters,punctual and polite.
Whats bad? when fitting the large window to the house it was discovered that the central frame was 15 mm narrower at the bottom and the glass would not fit, glass panel in bathroom cracked, when fitting the new front door and porch it was discovered that the frame to the side of the door was made 100mm too wide,it was then discovered that the glazing unit to the side of the porch had been made with a piece of chocolate wrapper sealed inbetween the glass.
So two new frames and two new glazing units were ordered and I was told that the job would be finished on Saturday afternoon. Had a phone call at 8am this morning (Saturday 27/2/2016) telling me that the van had been involved in an accident and written off and the job would completed Sunday morning.
All this info was from the fitter himself not one word from the company management. Obviously we are not happy and are still awaiting an outcome. Draw your own conclusions.
Just had solar panels fitted and cannot recommend you more highly No pushy salesmen, excellent fitters, and Joe was so helpful and patient. Many thanks you are a pleasure to deal with.
I've had a complete replacement of all the windows & doors at my property. As a direct result of this I now find that the house retains the heat much better.
I'm very pleased with the standard of the workmanship, the fitting team arrived on time & were very polite. They were very tidy & exceeded my expectations in this regard.
The company were very accommodating with the scheduling of the installation to fit in with my work commitments.
Installation took place in December 2014.
We had solar panels fitted by T&K The workmen arrived on time and were quick, polite and left no mess.
We would have no hesitation in recommending this company. Since the work was completed in November 2014 the panels have worked well despite a lack of sun!
This is our third "order" from this exceptional company. Customer service is outstanding every time. The value for money is 2nd to none and the 10 year guarantee is welcome peace of mind.
We would have no hesitation in recommending this company.
Great service and product. We have just ordered some more doors and a window
We are absolutely thrilled with our T&K loggia style conservatory. The work was started and completed in the month of October 2014. The result is a beautiful room, extending into the garden, to be used all year round. We were given a schedule of works prior to commencement of the project and this was adhered to throughout. The standard of workmanship is excellent, the workmen punctual and a pleasure to have around. Indeed we had a retired builder doing some landscaping work at the same time and he had commented to a third party how impressed he was with the quality of the build. We would not hesitate to recommend T&K to friends.
T & K were impressively professional throughout, from discussing the value of solar panels whilst re roofing the house, overseeing the installation (even in weeks of icy weather), to putting me into contact with the certificated expert when I needed information as I was selling the house.
My new roof has been much admired, and I have recommended T & K to anyone who asked!
We are very happy with the solar panels fitted by T&K, the third job we have entrusted to them after our doors and windows a few years ago and our roofline work (soffits, fascias and gutters) last year. As always the team were courteous, considerate, helpful and professional, worked neatly and cleared up after themselves, and were amenable to our last-minute requests for minor adjustments. We would have absolutely no hesitation in recommending T&K for any work in their portfolio. What's even more surprising in this day and age is that their pricing is extremely competitive and after-sales support is excellent, showing that it is sometimes possible to get the best of both worlds. As always they were a pleasure to deal with.
T & K were very good from start to finish with installing Solar Panels. They communicated well, kept us informed and with few minor problems they rectified it straight away with no problems. I would recommend and would consider to use them in the future. Keep up the hard work and dedication.
We have have already had new windows with t&k in 2011. Due to a fire we recently had we once again contacted you to replace the damaged windows and front door. We have had the same first class service from sales to accounts. The fitters were great we had two different teams one for the door and the windows the window people were fab even helped me after my husband went to work to hang up the blinds.
They were on time very polite as always
October 2014
Over a period of a couple of years and three stages, to suit our needs and budget, T & K have now replaced all our doors and windows.
We found the whole process extremely satisfactory and have been impressed with the professional but very helpful and friendly service we have received from everybody involved, from the initial enquiries through the planning stages to the actual fitting.
We are extremely pleased with the end result and would not hesitate to recommend this company.
The conservatory was finished in April 2014. It looks excellent and the workmanship from start to finish was good. All workman were punctual, polite and professional. We would highly recommend and would certainly use T & K again for any future home improvements. We had reason to call them for a minor problem months after the conservatory being fitted and the customer service was second to none which is a rare quality today.
The installation of my replacement conservatory roof was carried out in a professional and speedy manner.
The workmanship of the installers was excellent, and even though they had to travel along distance, they were always punctual. They were also pleasant and polite.
The work was carried out during December 2013 when the weather was awful.
It was a pity, due to a mix at your end, the final payment cheque was acknowledged and then lost.. Of course this was replaced by me.
T&K fitted some solar panels ands replaced my Soffit/ facia/ guttering. They did a good job and I am well satisfied with the results. Would I recommend them? I already have.
March 2014
New windows in the whole house, including 2 large bays top and bottom.
Workmanship was very good and not too messy considering it`s a 1954 house.
Yes they were very punctual and courteous.
Work carried out in October 2013.
T & K Home Improvements provided a competitive deal on our styling new 30 square meter conservatory. The sales person understood our requirements and exceeded my design expectations where other companies didn't other stand the basic rule of what is within 'permitted development rights' before building regulations come into effect. T & K went the extra mile to ensure I was a completely satisfied customer. The workmanship is of a high standard finish. The after service and 10 year guarantee with this reputable company leaves me with the peace of mind if any further maintenance is required. We will certainly be recommending T & K to our family and friends.
It started reading an advert while collecting a takeaway. It ended with a superb garden room. The quality is within the specification and materials. No skimping here. Workmandship of exceptional quality. Never expected such a good finish. No fuss no hard sell just do the task in hand. I dont have any complaints.
Fantastic product and smart attentive men! Cant believe how much my door looks like real wood. Thank you to the whole team!
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