Company Response
This is far from true . We did a repair to a lock strap for £30 . Lock was left fully working . The lock then failed 3 months later and the guy got a lock smith out on a sunday who charged him £285 for a new lock . He then rang us on the tue saying he thinks we should pay his costs . If he had rang us we would have sorted this . We even gave him his £30back as a gesture of good will