The custom glaze workers were courteous and precise. They asked appropriate questions throughout the project to ensure a finish that I was happy with. Very happy with the installation.
Good installation experience;installers polite and efficient;quality of workmanship of installation and door good.
Front door and cloakroom window.
Very good.
Yes they were the same team we had previously.
A morning.
2 days to complete happy with work
All of the house windows and doors replaced. Very pleased with the quality of the windows and doors and the fitting.
The fitting was down efficiently by polite and helpful fitters. The overall result looks good.
Very pleased with all the work carried out
Great service. Arrived on time. Work was carried out in a highly professional manner. Left clean and tidy.
Installers where on time. Did a great job have had no issues. Left property clean and tidy.
New Front Door
Arrived at 8.30 am finished by 11.30 am
Punctual and courteous
Large window replaced with triple glazed window. Took half a day, pleased with result.
All completed with the minimum of disruption and all the waste with regard to the installation was cleaned up and taken away by the engineers. Excellent installation.
The quote fell short of the actual cost as the survey was inadequate. As we had already committed we end up paying more than budgeted and agreed to. On the day the installers were due I had to call as no one turned up and it turned out a call was made to us the previous day to warn us there was a delay but no call or email was received. We had taken a day off work for nothing and had to take an extra day off due to this delay.
However the installers were on time and courteous although they finished work at 2:30-3 pm which I thought was a very short working day.
There is some issue with the cladding not being smooth and we will call custom glaze for advice . Other than that the installation looks fine.
Great service. Mix up regarding appointment times but good install overall. Incredibly friendly workmen, very helpful.v
All round very painless and efficient
I am extremely pleased with my new windows and conservatory doors. The workmanship and attention to detail were excellent. I have used Customglaze Ltd in the past (front door) and will use them again in the future without hesitation.
Excellent job of replacing the frame, windows and roof of our existing conservatory. Very tidy worker with an amazing attention to detail. Will highly recommend to friends, family and work colleagues.
The door was fitted as agreed and the fitter was efficient and on time
Good workmanship, pleasant installers who got on with the work. It took just under 4 hours, also changed 2 units of old glass that had broken down along with door and window
Replaced all windows and external doors. Excellent.
Again, great work by Custom Glaze.
Excellent Service From CustomGlaze as always, 2nd project with them and certainly will not be the last.
Thank You
We are very pleased with the service from start to finish.
The installers were polite and punctual and done a great job.
The installation took around 4 hours.
Supplied the quotation reference as a final invoice was not received (nor expected).
Custom Glaze have been professional and courteous throughout, from sales & admin through to installation & final payment. We would definitely recommend them.
Very professional and very polite. All work completed on time and very tidy afterwards. Quality of the product is amazing and so easy to use and clean. This is our third time with this installer and we would definitely use them again. We have recommended them to our friends and they have used them too.
Very good and quick installation.
Installation was smooth. It took a bit longer than expected but very happy with the result.
good customer service and installation
quick and easy to deal with
Front door and aluminium bifold patio doors. Fitters arrived on time, were polite and I am happy with the doors.
Took 2 days very friendly helpful punctual installers would def recommend
Very professional and efficient service. Staff arrived on time and completed the work within 2 hours as advised.
Really pleased with our new door, which matches the recently installed windows perfectly. Great workmanship again. Very pleased with the service provided by Customglaze.
Very satisfied with the install - our windows and door look great! The quality of the product and standard of workmanship is outstanding.
Workmanship was good
The installers were punctual and courteous
Single door installed in a couple of hours
The installers arrive at 8.10am left at 1pm. They were polite. The workmanship was a score 6/10. We asked for some mastic work which was part of the porch door and the chap said it wasn’t part of the door which it was. The kitchen door was not locking very well and we were told to hold the handle down whilst closing the kitchen door this would stop the rubbing against the side. The manager at Customer Glaze was very helpful and asked for photos to be sent which we did. He got the chaps back to rectify the kitchen door with the appropriate stripping
The installers arrive at 8.10am left at 1pm. They were polite. The workmanship was a score 6/10. We asked for some mastic work which was part of the porch door and the chap said it wasn’t part of the door which it was. The kitchen door was not locking very well and we were told to hold the handle down whilst closing the kitchen door this would stop the rubbing against the side. The manager at Customer Glaze was very helpful and asked for photos to be sent which we did. He got the chaps back to rectify the kitchen door with the appropriate stripping
The installers arrive at 8.10am left at 1pm. They were polite. The workmanship was a score 6/10. We asked for some mastic work which was part of the porch door and the chap said it wasn’t part of the door which it was. The kitchen door was not locking very well and we were told to hold the handle down whilst closing the kitchen door this would stop the rubbing against the side. The manager at Customer Glaze was very helpful and asked for photos to be sent which we did. He got the chaps back to rectify the kitchen door with the appropriate stripping
Replacement of two glass lanterns on flat roof extension, one large and one small. I am fully satisfied with the work which was carried out over 3 days. The main installer Phil, was very hard working and courteous.
Very happy with installation
Very happy with the work. The workmen were punctual and kept disruption to a minimal.
From first contact to getting the windows installed was only a couple of weeks. Our house feels warmer already!
Installers were courteous and punctual and workmanship was excellent.. Installation took 4 hours
The fitters arrived promptly worked quickly and cleared away the mess. They even took the old parts away.
I am very happy with my new door and the quality of the materials used. When purchasing something that you will be using on a daily basis and in fact any number of times during the course of a day you want to be sure that it is of good quality and not something that will fail after a short period of time. So I was reassured upon delivery and installation that I had made the right choice in buying this product. The installer was on time, polite, neat and tidy with his workmanship which I also appreciate plus he took away the old door and debris.
Great installation and fantastic after fitting care, came and sorted minor issue without any fuss.
Excellent installation, very quick, clean and great windows
Very happy with product and service
The installation was completed perfectly, very nice installers and whole job done within 2 hours.
Custom Glaze were fantastic as usual and I would highly recommend. Brilliant product, friendly service and superb fitting.
We experienced some issues during the works as one initial error led to other problems, which resulted in a delay to the works being fully completed. Having said that, Customglaze were responsive in resolving the issues and we are happy with the end result.
The contractors were first class and we Re delighted with the window and door. We would highly recommend the company.
Quick work done by 2 fitters very clean cleared up any and took all unwanted rubbish
4 house windows fitted 1 garage window and 1 garage door. Fitters were quick and efficient and friendly and cleared up after the job was completed.
Installers punctual and window looks good. Also left the site in a clean and tidy state. Please note that this work was carried out at 20 Longville, Old Wolverton, MK12 5PF.
Excellent fitting done within 3 hours.
We had 1 patio door, a porch and 3 doors installed by custom glaze, they were punctual and tidy and took 2 days to finish job to a good standard,
The installers were punctual and courteous and left our property clear of any debris. The only fault was that both bay window cills were ordered incorrectly and we had to wait for new cills to be made. Therefore, the installation took longer than anticipated.
I had 10 Windows and one door installed by Custom glaze.
I am very happy with the finished result, Good quality windows and door.
The installers were great, on time both days and did a very good job.
Both installers were friendly and courteous.
Within two days all was finished.
The workmanship was vey good, The installers were punctual and courteous. The installation took 3 days.
I needed a very broken window replaced before winter. The measurement went smoothly and the fitters were scheduled to come far earlier than the quoted six to eight weeks. This meant that I got the work done before any cold weather. The fitters showed up on time and have done a really great job. I am very pleased with the quality of the glass and the surrounds. Far better than anyone else. Would reccomend to anyone looking to get doors or windows done.
I have been a resident of Milton Keynes for over 40 years. When I decided to replace the windows and front door I didn’t even bother to get quotes from the bigger national companies. My parents used Custom Glaze many years ago and I would always much rather support local businesses so I went straight to them.
The whole process was very easy and on the day of the fitting everything went very smoothly. The fitters were friendly and extremely hard working and left my house very tidy after clearing up too.
I would definitely recommend to anyone considering which company to use.
Windows were installed quickly, we are pleased with the results.
Good workmanship. Friendly fitters and work completed in a day.
workmanship excellent on time without fuss
I’ve just had a new front door fitted by Custom Glaze and I have to say that I’m really pleased with the result. The door is well fitted, good looking and sturdy. The fitters, Dave and Tom, arrived promptly at the appointed time, did a quick and efficient job – and left no mess at all – they made sure that we understood the locking procedures for the new door – a really thorough job and we’re very pleased.
Steve Wells
Replacement roof following hail storm damage. Very polite and efficient service
Good windows, well fitted, look great.
Job well done to a high standard.
They were courteous, professional, gave helpful advise and told us exactly when each stage would be worked on with a reasonable expectation to completion all done from breaking ground to completion of structure, plastering, electrics and floors in roughly 5 weeks
The project was to replace the windows and roof of an existing conservatory. The workmanship was excellent with the installer working very hard to get the work done. The area was kept clean and safe. The installer was very punctual and friendly and obviously took care and attention with his work.
2744x2185 Sliding PVC Patio doors. Workmanship good. Installer punctual an courteous and took 1 day
2744x2185 Sliding PVC Patio doors. Workmanship good. Installer punctual an courteous and took 1 day
The installers arrived on time and were very pleasant and efficient during the installation process, and the work was undertaken to a very high standard
Great front door fitted as required.
The installation was completed efficiently and to a high standard, a replacement pane was fitted without delay
Installed OK but double glazed units were fitted and not the triple glazed specified in the contract and survey. To be fixed by Customglaze.
Installation was on time and left no mess
Great fitters, great installation
Back door total replacement. Arrived on time on date notified. Courteous throughout. Installation really good, but took a bit longer than expected as there were deep ties on the old frame, but all done ok. Covered up areas of risk from flying debris, and cleaned up everything after install was complete, and all working and in excellent condition since.
Front door: The door appears to be of good quality and it was professionally fitted. The installer was punctual and courteous.
i was pleased with workmanship,although the door had a slight problem, there was a gap from the bottom. They came back and rectified it in no time. I am pleased.
From ordering through to completion Custom Glaze were very professional, although the installation date was moved because of delays due to the weather conditions. The installation team work efficiently and tidied up as they went. All issues we resolved promptly.
One door fitted to meter cupboard and cladding fitted to the porch
Front Door, Fitter was brilliant
Excellent job by two very helpful installers. Good experience from start to finish by Custom Glaze
Great workmanship and materials
One unit back door and side window. Good workmanship. Approx.. 2hrs
Excellent service form showroom to install - very professional and excellent workmanship.
Excellent installation and we are very pleased with end result.
The installation was done as per pre agreed date. the door looks brilliant. The work was carried out professionally and tidy. I would recommend custom glaze to any one because its quote is value for money no hassle and completion by any one.
Very happy with all aspects of the supply and Installation. One window took longer than expected due to the shape etc. but this was down to the supply chain.
The workmanship was excellent. The installers were punctual and courteous. Installation took around 1 and a half hours.
Our installers were on time and completed the work to a high standard and within time.
New patio door. Workmanship very good. Installer was punctual. Approx. four hours to install.
Front door. Excellent workmanship. Installers were wonderful - efficient, polite and very tidy. Door fitted 5 days ahead of schedule which was a bonus. Took a couple of hours. Most impressed.
Very Good fitting, we can feel the difference in temperature straight away across the rooms.
Very Good fitting, we can feel the difference in temperature straight away across the rooms.
A door and window was installed in kitchen which will separate kitchen from the conservatory.
The installer was punctual and it took around 3 hours to complete the installation.
Excellent Service, the guys were courteous and tidy and the workmanship was excellent
Customglaze were a great straightforward double glazing installer !
Fast and efficient and install was professional and on a fully trustworthy basis
The team of two men arrived on time - started work immediately - were very easy to talk to - we are really pleased with the windows we had fitted - an excellent job - everything removed from site and left tidy -really pleased with the way our windows look.
Good workmanship. Courteous helpful efficient fitters. Door arrived 2 days late with incorrect opening. Resolved quickly.
Lovely window . Noticeable difference in room warmth since installation .
Excellent fitter (Mike) very punctual, polite and fitted by lunchtime. Very tidy workmanship.
Very solid door. Installation was very efficient and tidy.
French doors to conservatory. Professionally installed
We consider that the installation and workmanship were excellent and we are very satisfied with the result.
Windows installed satisfactorily. Installers were punctual on three days.
The project was to install a new front door and French doors with a side window. The Custom Glaze installers were punctual and courteous. The installation was completed satisfactorily in about 4 hours. I would describe the workmanship as average and required minor snagging work the next day to adjust the closing of the French Doors.
5 upstairs windows installed as agreed. Work on time and to high standard.
5 upstairs windows installed as agreed. Work on time and to high standard.
Same good service as in the past.
The workmanship was great and the team went above and beyond to make sure everything went smoothly.
Excellent installation, turned up on time, completed installation quickly with the minimum of disruption and then responsive afterwards for minor issues.
Custom Glaze Ltd was both helpful and informative from the initial inquiry and subsequent order being placed and subsequently carried out the installation to the agreed timetable. There was a minor problem and this was promptly remedied.
Excellent workmanship; installer punctual and courteous. The job took 5 hours.
Very happy with installation and end result.
Great job well done by Customglaze
All windows (13) and a composite front door fitted in 2 days. Fitters were fantastic (Dragan & Charlie) and we are very happy with the result.
The workmanship was good, they were quick and polite. It took 2 days in total to install. They are coming back to do some touch ups.
Good service from start to finish.
Replacement windows. Installer was punctual and very professional.
We thought our very large window with 2 openings to be exactly as we had hoped .Our installer took one afternoon, was punctual ,and did the job professionally ,a nice guy too! I would recommend `Custom Glaze to anyone` and wouldn`t personally use anyone else now. Finished result is beautiful.
Installation of back door. Professional, punctual and courteous. Completed in half a day.
Installation of back door. Professional, punctual and courteous. Completed in half a day.
Installation went without a hitch. Turned up on time, great job done, very neat and tidy work and cleaned up afterwards. Kitchen window went in first day, two front of house windows the next.
Installation went without a hitch. Turned up on time, great job done, very neat and tidy work and cleaned up afterwards. Kitchen window went in first day, two front of house windows the next.
Fantastic job fitting our windows and door. Really pleased with the results. The house has been transformed.
Professional and friendly sales and fitting team. Thank you.
Great service quick and tidy installation, really nice product.
Front door glass not supplied on original fit day but it was rectified. Few days later. Only issue they did not make it clear what type of handle was being installed. Still waiting to be contacted on this.
Great workmanship. Excellent service all round.
Replacement of front door. Installed promptly and to the highest standard.
Delivery took about 10wks as quoted. Manufactured door with letter box, non actually specified but fitted it anyway as existing door frame was just about out. Immediately ordered a replacement. Delivery took about 4wks. In the meantime door lock became very stiff, almost unable to open. Once new door was installed it took the engineer well over an hour alone to fix this. In all of the is the staff were very helpful and courteous. Even with the issues I would still recommend as the guys were very good.
Well executed, on time, polite
Excellent quality and workmanship.
Contractors arrived promptly and were efficient and cleaned up after themselves. They took the time to explain the new locks and to make sure we were satisfied with the work.
Tony the salesman was great, he showed us exactly what bi folds we wanted. Then the surveyor Kevin was great and then when it came to the fitting of the bi folds the fitters done a fab job. Thanks all :)
Custom Glaze installed a very large fully glazed patio door consisting of two large units in total over 3m wide.
The installation was troubled because the supplier had sent the wrong glass, but this was quickly corrected and we are very happy with the result. The installation team was punctual, careful, and attentive.
Replace Lounge window 2551 x1400, and landing tilt and turn window 943 x 1188. Team of three arrived on time and completed the job in about three hours.
All looks good and we are very happy with it. Could have been a bit tidier, hence 4 not 5 star.
Good and efficient. Had to return following week to fit missed brass door holders, but done quickly, with no quibble or fuss.
French doors and a back door. Quick and very efficient as with our windows all done in the last 2 years very pleased.
The work entailed fitting of a replacement front door. The work has been carried out to a good standard, by a courteous team of fitters. they were on time on the day stated and completed without fuss in good time. Generally very happy with the work and product.
Installation of French doors. Friendly and efficient service from Custom Glaze.
Very good. Sucontractor Nicky was excellent. Blips were addressed soon after install by Custom Glaze.
Very pleased with workmanship
Customer service excellent
Installer Punctual and tidy
Excellent workmanship on the installation of our new conservatory/extension by the fitters, groundworks and final commissioning.
New roof, doors, and windows. Very well made and installed. Installer was on time every working day for 2.5 weeks and was friendly and courteous throughout.
Great products and service, we are so please with outcome
Our installers worked very hard to get the job done to a high standard and within the agreed timescales. We are very pleased with the results.
All staff were courteous, helpful and hardworking. However, 3 cool-lite panes of glass for the French windows were the wrong shade of tint, and because of time issues during the original installation, some omitted elements, finishing off and making good had to be carried out when these were replaced.
Very fast, efficient and clean installation .
Job done to the satisfaction. Will recommend Custom Glaze to my friends and family.
I had a number of issues with the windows. However, the installers did fix all the issues over a couple of months.
The installation took 2 days to replace 9 windows as we expected. We were very happy with Custom Glaze, and all the individuals we dealt with were punctual, courteous and professional. I would not hesitate to use them again.
New front door, CustomGlaze customer service excellent. Fitters were on time, very courteous, knowledgeable, helpful and tidy. Work completed in 1 hr and half. Very pleased with the result. Will make CustomGlaze first port of call when I replace my windows.
All windows and doors replaced and Orangery /levering room added, replacing old conservatory
Complete reglazing of house apart from conservatory. The workmanship was excellent and the fitters were both punctual and courteous. Four days and a later day to replace an item
Work completed on time and to a high standard. The fitters were polite and did a good job of cleaning up after themselves. I have used Custom Glaze previously and will no doubt use them again in the future.
Windows were installed very satisfactorily
Excellent Workmanship, very friendly fitters and Windows as expected
OUTSTANDING WORKMAN. COURTEOUS, METHODICAL, HIGH STANDARD OF WORKMANSHIP AND A HIGH QUALITY INSTALLATION (DOOR WAS PART OF ROOF INSTALLATION)
Excellent service from Custom Glaze, who fitted a back door to our garage. Tidy, friendly fitters.
Custom Glaze were professional in all aspects of the installation. They were polite, cleaned up after themselves on a daily basis and the job was completed within the deadlines to a great standard.
An excellent service from the start to finish. The guys that came to fit were very polite and professional and have been with Custom Glaze for 10+ years.
Very happy.
The windows are side panels for the front door. The company have been back to make slight adjustments. The only niggle we still have is with a gap left between the door and front step.
Installers arrived on time and where professional and cleaned up afterwards too. I only had the front door to be fitted white took approximately 1 1/5hrs from start to Finnish. ……………………………………………………………………………………………….
good quality workmanship and product
workmanship is good, installers were punctual and courteous, installation took a week and a day
Very pleased with the quality of the Vevo windows and the installation and finishing. Excellent service from Custom Glaze from start to finish.
Installation of rear door to garage. Product appeared to be of good quality and is quite robust, particularly the keys! The installers were on time and carried out the installation quickly and left the area very clean. Very pleased with it all.
Installers arrived early. Job completed within 2.5 hours. All seems satisfactory to this date.
As far as I can see the installers have done a good job. They were on time and carried out their work in a friendly manner.
Very pleased overall with our new conservatory. The installer was always on time and was a very good worker. He hardly took any breaks and when completed he took the time to explain about everything ie: windows, door and vents. He also left it all very clean and tidy. It took him four working days to complete the installation. We then had electricians, plasterers and then it was complete when the skirting was fitted.
Door still a bit stiff
Installers punctual and efficient
Project was an extension to house forming a conservatory with a solid roof with two glass panels, two sliding patio doors with 3 fixed glass panels.
|Security locks fitted to the two patio doors.
Custom Glaze workman were fine but Custom glaze did not manage the project very well. A lot of problems with the builders they employed to do ground work etc.
They did what they said they would do when they said they would do it.
Replacement of patio doors. workmanship very good, arrived within the specified time range, fitted in around 3 hours, and tidied up well when finished.
Nee front door and rear French doors, lovely quality doors very happy
Arrived on time did a good job explained all about the doors and cleaned up
2 rotten doors & frames replaced.
All workmanship was professional, a nice clean job done in about 4 hours.
Professional company. All dealings have been transparent and clear.
The installation team were courteous, helpful and completed a good job within the predicted time scale. So far very please with the product and work.
Windows look lovely and work perfectly, installers were courteous but left a bit of a mess. Installation was rescheduled twice.
Excellent all round service. Took 2 days to complete work.
Glass in door had to be replaced at a later date as a large border was too transparent.
Very well fitted and good quality sliding patio door. Very clean and courteous installers. We found some small scratches on the glass and Custom glaze replaced the sealed unit FOC in 2 weeks
Workmanship was fine, but customer experience was not.
I have two houses side by side. I fitted x2 composite front doors, one front door for each house. The installation team were pleasant, fast and professional in all respects. Installation was about 2 hours. Everything works perfectly and the team made sure I understood the locks.
Took one day. Very personable and efficient installer.
New porch with door, 2 opening small windows
A seamless & straight forward process from initial engagement, quotation, survey, delivery & installation - really makes a change that some minor issues, which will be resolved soon, were highlighted by the installation team (rather than have to discover them myself). Excellent experience and would recommend Custom Glaze
Four bedroom windows to replace old double glazing. Installers were punctual and courteous. Workmanship seemed good and took most of the day (workmen finished about 3.30/3.45) but clearing up, making good slight damage to wooden windowsills could have been better. Had to ask them to use filler on some of the damage and they had to return the following day with window keys so at that stage, requested they finish clearing up, especially mortar and rubbish on flat bay window roof.
We love the product but the communication from deposit to installation was shocking.
Custom Glaze delivered and fitted the windows to the schedule that we had agreed. However, several of the window panes were badly damaged and replacement panes needed to be ordered and subsequently refitted.
The installation has now been completed to our satisfaction.
We had all our windows and doors replaced by Customglaze. The service was excellent, and a couple of minor issues were sorted quickly. I would absolutely recommend them
Patio doors and side panels replaced, with addition of fanlights. Front door replaced.
All installers were efficient and polite. All work to a satisfactory standard
There was a series of snagging which took until early February 2022 to rectify and we felt the installation was complete. Most of the installers were polite. One in particular clearly took pride in his work and was keen to do a good job. Another provided very poor workmanship which we complained about.
Installers were punctual and very friendly done a good job . Very pleased with the end product
slight delay, but eventually all work carried out as expected.
The fitting of our new front door was completed on 21/01/2022. The work was completed to our satisfaction and we would not hesitate to recommend Custom Glaze.
3 Windows on the back of the house
1 set of french doors
1 set of Bi-folding doors 3 pains
Patio Door.
Very efficient service from Custom Glaze. The patio door looks very nice.
Replacement bedroom window project. The installation team arrived early and worked swiftly to beautifully fit the new window, which looks great. Great workmanship, no mess and friendly team explained everything required. A very happy customer!
Installation went well apart from 1 cotswold glass pane was delivered with horizontal instead of vertical grain, and 1 window had no floating mullion. The former was replaced; the latter we got a rebate. Slightly disappointing that the front windows get condensation inside on some winter days.
Replaced windows, patio door and front door. 4 days to do whole job
Very good workmanship.
Installers were punctual and courteous. There is a room for more proactivity from management!
Took a long time for the windows to be supplied but once they arrived it was a quick and professional installation completed in one and a half days.
Initial installation was done on20/08/2021, however the door slab had been made incorrectly so that the handle prevented the letter flap from opening fully. The re-made door slab was fitted on 02/11/2021 and is now completely satisfactory. The work was carried out with no inconvenience to us and the installers on both occasions wer very courteous.
We had a set of double glazed patio doors installed which we are happy with, however the customer service was fankly quite mediocre, the doors were put in the wrong way around to what was clearly asked for, a problem apparently with their surveyor.
The survey was seemingly also not submitted as when I rang to query the delay they said they would send out a surveyor and were surprised when I explained that he had already been.
They also requested full payment prior to the error of the door fitting being carried out, which I thought was inappropriate as the mistake was not mine.
I also did not recieve my FENSA certificate and when I queried it they said it was due to a technical error (I don't believe they had submitted the form to FENSA).
All in all happy with the doors, but had to chase everything up myself, and never received any apology for issues, hence a recent conservatory tender went to another local company who have been outstanding.
Front door and windows installed to fit new porch. Workmanship excellent. Installers were punctual and courteous through out the job. Approx. two hours.
The installation was done by Custom Glaze, Milton Keynes. The installation was delayed. Some of the doors & windows were wrong.
But over all quality is OK.
We had 1 patio door replaced and the all glass panes in four windows. The installation was quick and as far as we can see it was a good job. It was a bit annoying that it took nearly 4 months from ordering to fitting. I was beginning to think we had been forgotten.
Installed on time and minor issues were rectified as requested
Good result. Installers were great but the project manager was terrible. Took roughly 3 months.
All fitted in good time and with no mess.
The installers was clean workers left the site clean. However there was marks on the unit which I had to get fixed. They coloured them in not 100% but better than before. There was no stays on the doors which they came back and put on in the same day so that was good service.
I was told there was a two mitre rule on seeing things, that I thought was wrong.
Lovely closing system on the doors
Very pleased with our new window installation. The house already feels much warmer and quieter.
Speedy, tidy and fab installation
Excellent work,turned up on time and completed with no fuss and little mess.
Upvc replacement windows and French doors for whole house. Arrived very late on first day of installation and didn’t complete any work. The delivery of fascia boards etc didn’t arrive on time which caused additional issues. Very little communication from the office to explain issues and I had to chase several times. Once the fitters actually started they worked extremely hard and were courteous and tidy. The workmanship was good. Unfortunately a roof tile was broken at some point during the installation (either by installers or scaffolders) and no one bothered to fix it or inform me of the damage. Thankfully I noticed once the scaffolding was removed and Custom Glaze sent someone to replace the roof tile a few days later.
We ordered eleven white replacement external d/g leaded windows with sculptured profiles on 14th June at the Custom Glaze showroom which were supplied and fitted during three days on 22nd 23rd and 24th September.
The installation was very smooth and with practically no mess, the fitter turned up on the days as stated and was thorough in his work, he did an excellent job, we are very pleased with the end result and would recommend Custom Glaze to anyone else.
https://www.vevowindows.co.uk/maintenance : This webpage is mentioned on your brochure but it not longer exists - you may wish to correct this ;-)
Installation team were professional and efficient and left the area as tidy as they found it.
As usual Custom Glaze have done a good job.
Very good quality products.
Workmanship and installation carried out very professionaly.
Replacement/installation of composite front door. Workmanship generally very good, although adjustments required to the lock post main installation. Installers were very punctual and courteous.
Full replacement of all windows and doors. Workmanship generally very good, just a couple of follow up jobs required post main installation. Installers were very punctual and courteous.
Although we are pleased with the final product, it took Custom Glaze nearly three weeks and numerous telephone calls to finish the job.
Very clean and professional installation. Team were punctual and friendly
The installation of our bifold door took 3 days. We are satisfied with the result. Thanks
Installation of replacement front door, including new brickwork to accommodate the wider modern front door. On delivery, Monday 9 August, we noticed that the half moon with spokes differed from the one we ordered in that the we got a patterned glass instead. To avoid an already long waiting time, we decided to keep the door as they said that the panel could be changed later on. As the new brickwork was progressing, we noticed that a large number of the new bricks were damaged eg broken corners and facias. This was totally unacceptable and the installers actually agreed with us. There were still good undamaged bricks lying around. About 10 bricks had to be replaced. In the end, the job took 2 full days. On completion, we were hurriedly shown how to operate the new locking mechanism and had to sign a chit to show that. Later we found that it was impossible to lock or unlock the door and we had to use the back door instead. On Thursday, we rang Customglaze and the receptionist told we would have to wait over a week for someone to check it. We were made to feel that it was our fault. Later in the day a maintenance man appeared on his way home from work, and he himself had difficulty with the lock and said the door needed adjustment. On Friday 13 August, three days after the door was installed, a maintenance man made adjustments to the door clearance and we managed to operate the lock though it still takes some effort. We did not expect to have this difficulty with a new door. We are pensioners and did not expect that it needed such strength to operate a front door even though it was supposed to be so high security.
We also had to show the maintenance man that only one holding down screw was fixed to the metal threshold plate instead of 3.
The missing two screws we found in the garden which would have broken the lawn mower had we not seen them.
The installers were not particularly courteous.
patio door installed a good job taking 3 hours the installers were courteous
turned up on time and was very clean and tidy
The workmanship appears to be of a high level and they installers acted professionally and explained any issues they encountered at the end. The job took around 3 hours. I would of given 5 stars but marked them down for missing the arranged afternoon time slot but they did come the following morning
Conservatory, has been fitted very nicely.
Good installation, efficient, effective. Windows look great. Installation took two days, as promised. Happy.
Excellent workmanship. Very friendly and punctual installer. Took 2 and a half hours as planned.
The workmanship was very good no problems with the items they fitted perfectly. They were polite and pleasant and made you fell at ease. The installation
took 2 days to do. As long as the cups of tea kept coming they were very happy workers. I would recommend them to any one.
It took over two weeks to finish, due to installers going sick and cancelling the job. Most were very good, had an issue with a credit note which was not applied to bill when the price changed, due to glass being unavailable.
Good workmanship and punctual and polite installers.
So it was a project completed by Custom Glaze
Replacement doors and windows for the entire house
Including a new conservatory with a bifold door and ultraframe roof.
Removal of old conservatory and replaced with new brick corners, new windows and doors. There were some unusual design issues and delays, communication could have been better but the work was completed well and within 4/5 weeks. Installers were courteous and worked extremely hard to complete their part of the job.
We are very pleased with our purchase from CustomGlaze. It is to our design, and what was delivered corresponds to what we asked for. The whole purchase and installation process was smooth, good, and took around 4 weeks, as expected. Everyone was Covid-aware, friendly and helpful. The whole installation was project managed and site managed well.
We are very pleased with our purchase from CustomGlaze. It is to our design, and what was delivered corresponds to what we asked for. The whole purchase and installation process was smooth, good, and took around 4 weeks, as expected. Everyone was Covid-aware, friendly and helpful. The whole installation was project managed and site managed well.
excellent work, friendly & courteous installation team, tidy and completed quickly - we would thoroughly recommend Custom Glaze
Good workmanship, 6 months to complete
Good service from initial enquiry to completion of works. The guys were punctual and the job took 2 1/2 days to complete
We replace 8 windows and Customglaze was excellent from start to finish with prompt responses to our queries. The installers were punctual, courteous and the workmanship was excellent. Great job which was completed within timescales advised. Will definitely recommend.
Really quick installation. Great windows, very happy
5 new windows and one door nicely undertaken
CustomGlaze were excellent in their pre and after sales care. The installation was not well finished initially, but this was corrected to very good effect in a timely manner. I would be pleased to recommend CustomGlaze.
Replaced front door. Good job.
Replaced front door. Good job.
We were pleased with the final result. The team left the project clean and tidy.
Workmanship excellent, installers were punctual and very courteous, left site tidy. The project was disrupted to a degree due to covid pandemic and need for additional sub-contractors for building work hence work was spread over a couple of weeks.
Main Intsallation took place on 24th April 2021 with good workmanship and quality throughout, with fiiting carried out out on the day aggreed taking less than half a day, to conplete. However a small problem was that the georgian bar spacing was not correct in the sealed windows (fault of 3rd party supplier, not custom Glaze), which unfortunately was noticeable and did not match the other windows and dooors etc.. New glass panels were made and fitted on the 15th of April 2021 correcting the small problem. Other than this custom Glaze quality and fiiting was/is very good
Installers were punctual and courteous.
Happy with the installation. I have used this company before. Please note the address of the installation is 77 Grace Avenue, Oldbrook, Milton Keynes MK6 2XL not the one above. The documentation with all the details was only sent out to me by post on 6 Apr 2021 before I could fill out this form.
Custom Glaze were good and punctual, there were some last bits that needed to be tidied up by us. There eye for detail and touch ups was to our standard but the windows look nice.
We had 3 bi fold doors fitted to an excellent standard.
French doors and 2 side panels with top opening windows were installed replacing old sliding patio doors. Installers arrived on the date arranged and took half a day to install on 23rd March 2021. They were polite clean and tidy. The job could not be finished due to a missing pane of glass for one of the windows and a temporary fix was applied which was fine. The job was completed on 6th April 2021 and the finished work looks very good. Custom Glaze were excellent throughout.
French doors and 2 side panels with top opening windows were installed replacing old sliding patio doors. Installers arrived on the date arranged and took half a day to install on 23rd March 2021. They were polite clean and tidy. The job could not be finished due to a missing pane of glass for one of the windows and a temporary fix was applied which was fine. The job was completed on 6th April 2021 and the finished work looks very good. Custom Glaze were excellent throughout.
The installers were great, punctual, polite and efficient. The installation took 3 days and I was pleased with the finished product.
The installation went smoothly, and was completed within 2.5 hours. I was promised that a damaged beading will be replaced. After installation I noticed that the sliding door is snagging the fitted letter box, and have asked the installers to investigate when they come to replace the beading. A broadband cable was also disturbed during the installation, and I shall ask for that to be refixed to the wall below the door.
Very pleased with my new windows and patio door, the installers were on time and the whole job took 2 days, the after care was very good also. Would use Customglaze again.
Installers very polite and capable.
We are really impressed with the quality of the product and think the installation was brilliant. We’re so happy with our new windows and have already recommended to several friends.
Just to note, we didn’t receive our letter through the post from Custom Glaze containing the option to apply for VEVO secure 10 year insurance until 20th March as the letter was delivered to the wrong address.
Quality of doors and windows are superb. Installers were very good and very quick at installing the items.
Overall well pleased.
A back door was installed. Very professional, clean and quick work. The installers were friendly and were very knowledgeable of the products.
Really pleased with end result. Worth the wait.
Very pleased with the completed installation. The fitters were polite, efficient and hardworking.
replace windows, front and back door
workmanship was good
installers good
3 days to fit windows and 1 day to fit doors one month later
Porch, workmanship was good, installers were good, 1 day to complete.
Took a long time over Xmas and Covid, 4 weeks. Workmanship v good. Installers courteous.
Ok - 1st attent door was hinged at wrong side so had to be re-ordered & re-fitted, which was delayed due to supply of door during covid
Punctual & courteous. Good workmanship. Pleased with results - a big improvement, thank you.
Had new french doors fitted.
The installation was carried out very efficiently and safely on a very cold day. The installer was polite and kept me informed of progress throughout. It took about half a day, as described.
The whole project took a while because of pandemic. But the installation works smoothly and efficiently. Now with new windows and door the house is warm and quiet, no longer bothered by the traffic noise nearby. Also we received a lot of compliments from neighbours.
Windows took 2.5 day to install; door took about 3 hours to install. All work completed tidily, timely and without incident and to a very good standard. Very pleased with the results.
Very clean and efficient installation of both doors. We are really pleased with the overall looks and operation of the products. We will certainly be contacting Custom Glaze when further home improvements are needed.
First class product, excellent job done by fitter Billy.
A few problems with wrong orders which meant it took 3 visits to complete installation. Once completed we were very pleased with the workmanship and the installers themselves were very polite and courteous.
A few problems with wrong orders which meant it took 3 visits to complete installation. Once completed we were very pleased with the workmanship and the installers themselves were very polite and courteous.
The workmen were punctual and courteous and were working under Covid restrictions.
The work was completed in a day.
2 doors from house into conservatory. One a patio door the other window and door. Installers came on time and were courteous. It took a day
Front door installation. Installer very good
Pedestrian door to rear of garage, installers were on time and polite at all times this is the second installation from this company very pleased with both the product and the installation company.
Install a door and window to the garage and a replacement door and window to the internal porch. Following the cancellation of the fitting on the 4th the installer came the next working day. He was punctual and left the job clean and tidy. We were happy with the install.
Perfectly happy so far with the doors (1-upvc & 1-composite. Installers very good indeed. Have used Custom Glaze for 40 years now on several different houses. We don’t bother looking anywhere else!
Perfectly happy so far with the doors (1-upvc & 1-composite. Installers very good indeed. Have used Custom Glaze for 40 years now on several different houses. We don’t bother looking anywhere else!
would prefer not to comment
Good looking windows a doors being very the space alive
excellent workmanship by punctual and friendly installers in a couple of hours!!
The product is excellent and the best example of astragal bars we found after much research. The 2 installers from Custom Glaze were very professional, knowledgeable, helpful and completed the work on time and nothing was too much trouble. We had all windows and doors at the house replaced.
Have used Custom Glaze several times, always find their work to be a high standard.
Replaced six windows, french doors ,composite front door ,and composite rear stable door. Workmanship very professional. The work was done over three weekends because of a person working at home so pleased, Fitters punctual and courteous and really so good at there job. Yours so please Roger and Ali .ps house looks amassing.
Custom Glaze have done an excellent job in replacing all windows and doors. The installers were punctual and immediately got on with the work, which took 2.5 days.
Excellent work and completed within 4 hours
This is the first time I have ever left a negative review about anything. It is not something I want to do, but it has reached a point where I feel that I have no other option. We employed Custom Glaze for a project that we were advised would take 2 weeks. It took 5 weeks and 3 months on it still isn't completed. It was a series of delays and mistakes throughout and not only did Custom Glaze not inform us of what was going on they repeatedly ignored our attempts to contact them. We have asked several companies to quote for laying flooring in the conservatory. They all said the same. Until the problems that Custom Glaze have left with the conservatory floor are remedied (see photos) it is impossible to lay any flooring. We have asked Custom Glaze to fix the issues. We have been promised a response, but in line with previous experience we haven’t had one! Customer service at Custom Glaze is atrocious and our experience of working with them this far has been very stressful to say the least.
Installers were courteous and hard working installation took longer than advised. workmanship was of good quality.
very disappointed with the magnet that holds the master door open on the bi folds. Because my doors are quite large and heavy, the magnet is virtually useless and doesnt hold the door open satisfactorily so allows it to slam shut (which it has done whilst catching the key and has bent the frame)
Project was finished on 20th August 2020 (Covid-19) as we had to have a new door frame fitted to the front door.
Workmanship was good, main job took 3 days, we only received the Vevo Secure details regarding warranty with Custom Glaze warranty, letter dated 14th September 2020
Excellent quality. Very pleased so far.
The window was fitted well. They turned up on time and took less than two hours to fit. A good job carried out
Living room window replaced. Very tidy and efficient fitters. Very pleased.
very satisfied with windows and fitting
The installation was carried out to our satisfaction, happy with the installation.
All the staff we dealt with at Custom Glaze were very professional, efficient, punctual and courteous. The work was completed very efficiently in one day by the two installers. Staff followed the detailed COVID 19 precautions the company had provided details about.
The installation is perfect and was completed according to the agreed schedule. Workmen where extremely diligent and courteous throughout.
Conservatory pleased with everything
so pleased We chose Custom Glaze Fantastic product & fitting
Usual good & courteous service from Custom Glaze all the way from ordering to fitting.
Four windows were installed. Job went well, except two areas of damage to one window that we are still waiting to have repaired.
Professional and quick
Good job
Custom Glaze were as excellent as usual,this is why we keep going back to use them
Well fitted and great looking product. Really please with the service received from Custom Glaze
Really pleased with the Porch and look of the final product. Installers were excellent.
Installers arrived punctually. Polite, friendly and considerate. Work was completed to excellent standard. They cleaned and tidied up as they went. Work was completed in the stated time. Very happy with workmanship and product.
Replaced the front door. Professional and tidy workmanship, only took 2 hours to remove the old door and install the new one. Very happy with the new door, although we had asked for a mechanism where you could put the lock on the latch, but told afterwards that this is not something supplied with the door.
Front door replaced. Very tidy work, polite customer service. Very happy with our new door!
Good quality product. Installers very professional and very tidy.
Complete replacement of all windows and patio door. The workmanship is excellent, we are extremely pleased with the result. The work was carried out according to the advised three and a half day schedule and was completed on time. The Workmen were very careful placing covers over carpets and furniture, all debris resulting from the installation was removed leaving the house as clean as it was before they started. I had imagined a degree of redecoration would be required post installation, but this is not the case, the windows look as though they have been there forever. We are now asking the installer, Custom Glaze, to quote for replacing out garden room windows and door.
Very happy with the door. Friendly and polite fitter.
Great workmanship, courteous and very tidy!
Good but had to wait 10 days as window got lost in their warehouse & had to be reordered
We had some issues with the first door that was installed, but the team at Custom Glaze sorted it out with no quibble, which was great. The only improvement point I can suggest is that they are more proactive with their communication. When we called them we found out that everything was getting sorted, but no-one proactively called us. The installers were great and knew exactly what they were doing, gave us confidence in the company.
Efficient service by professional installers. Fitting took 1.5 days as estimated. Snagging carried out a week later - replacement glass to patio door and replacement external vent.
Very pleased with the installation
Very pleased with the installation - a great professional finish.
Please note 4 doors include 2 sets of bi-folds, 1 French door and 1 front door
Amazing installation and really good hardworking people
was good service and installation
We had Custom Glaze replace our conservatory and windows. Their workmanship was of the highest order and they were punctual and courteous throughout. The whole project took around two weeks to complete. I can highly recommend them.
Excellent work from start to finish with no pressure to purchase. All the employees were professional and courteous and I would not hesitate to recommend Custom Glaze to anyone.
I am very pleased with the quality of the windows and doors, and very pleased with the installation process. The installation team from Custom Glaze were always punctual and courteous, they answered my silly questions and complied with my requests. They also put a lot of dust sheets down each morning and cleared them away each afternoon. The work took three and a half days. I liked dealing with Custom Glaze - their selling process had no pressure to it, and they did their best to meet my requirements and requests. Highly recommended!
A very professional company.
Top marks for Tom, Dave, Ben and Jacob the fitters.
Excellent fitting, fast service,
All aspects of the installation was 100% .The install team were truly professional and the workmanship was top class.
To cap it all the install team were just nice people
Installed in a day and a half and even fitted my dog door for me
Good quality workmanship and completed job.
wonderful..great professional guys
Very pleased with the overall service from Customglaze. The installers were very neat & tidy cleaning up as they went, doing a great job replacing our kitchen and study windows in one day. The difference in these windows in terms of thermal and noise insulation from those they replaced is noticeable immediately.
Very good product, happy with how the windows look!
Very happy with the windows and doors. The fitters were friendly, polite and very efficient.
Good service, prompt installation!
Great installation by Custom glaze , unfortunately had to have the 2 panes of glass exchanged twice due to marks/ imperfections within the glass ,overall very pleased with the the doors.
Good workmanship, installers good, work completed in one day
Once again very pleased with the installation.
We had a triple door bi-fold and additional kitchen back door and panel installed. We are extremely pleased with the final outcome and would recommend Customglaze Ltd to anyone.
Excellent workers and perfect workmanship. Very pleased with the installation
Excellent service. Excellent Installation. It took a few hours. Installers were on time, polite and cleaned any mess.
Very good job done with my new Windows. Friendly staff. Tidied throughout. Overall very please with what they have done. Would recommend.
Very happy with the final product :-)
Work carried out was generally satisfactory, although a number of errors and omissions suggest that the internal communication procedures of Custom Glaze Ltd need reviewing and improving. I would be hesitant about recommending this installer to friends or relatives.
Installation excellent
Accounts department incompetent
Installers were punctual and courteous. The new front door and bay windows have enhanced the property and will hopefully keep the heat in our home. A couple of little bits that I feel could do with a little sealant to "finish it off" but that is probably me being too picky. Would I use Customer Glaze again and/or recommend them - yes I would, without hesitation.
The Custom Glaze team were friendly and professional from survey to installation. There were a few minor issues which were rectified very quickly.
Excellent installers, very happy with the door
The Custom Glaze Windows and installation of the 7 windows and the patio and back doors were very good,and really nice installers although 1 window wasn't correct when they went to fit it took a couple of days and it was done .But there were errors with the initial drawings of my front door design ,then I had to recall the surveyor as he had not completed his survey correctly he had been in a terrible rush and had not consulted with me at all in his visit and rushed off forgetting the front door off the survey , and on calling to explain this,I was told adamantly that they didn't have a surveyor of that name eventually they realized they did, he came back again in a rush again, I called back a couple of times as his final drawings were poor and I wasn't sure he had put the window and door openings correct I had to explain over the phone as there was no offer of a further surveyor check .Then came the saga of the front door which was fitted a long time after the windows, possibly because they surveyor forgot it in the first visit or maybe because the door company they had used for many years had moved and over the cause of discussion I was initially advised that they were not aware they were moving and then that they were aware of this move but that it shouldn't be a problem but it weeks and weeks afterwards that the door was fitted this was now just before xmas and I had put my order started in August .Then the lock broke causing us to have to climb out of a window to open the front door.Custom Glaze came out and the first thing he said was if it doesn't happen for me it wont be changed I don't think he believed us.But fortunately it did happen to him and he put in a temporary lock but this meant we had to lock and unlock every time we used the door and this went on throughout Christmas as they couldn't get a new lock this was terrible with extra people visiting and having to unlock the door an re-lock every time anyone came or left or went to a car or the garage and worrying in case of a fire.,to cut a very long story shorter ,well shorter than the time it took them finally complete, many further frustrating visits re the front door lock and so many calls made to custom glaze it was completed in about 10 months I'm still not happy with the fitting of the last lock but hey I was was pleased to see the back of it all and couldn't bring myself to call about it ,now at least I have a corrected design front door with a working lock if fitted a little crooked.I was left disappointed not in the windows but that: what should have been a great experience of a big purchase was marred but all manner of mostly easily preventable issues that dragged on till we were thoroughly fed up and wished we had gone with a competitor that we had also had a quote from. Custom Glaze it is with pleasure that your kind offer of a gesture of 'Good Will' was deducted from the final account but in your paperwork it states a 5% discount if problems occur with the double glazing which if you consider I had the patio door adjusted for sticking(and it needs doing again) and the front door lock took months of inconvenience by not working correctly etc I believe the small(no where near 5%) I have not paid of the final bill should be the discount for the problems that occurred on top of the satisfactory apology via the gesture of good will payment .Please don't hesitate to contact me on my mobile or by email at your earliest convenience.
1X FRONT DOOR
1X SET OF FRENCH DOORS BETWEEN LOUNGE AND CONSERVATORY
We cannot fault the installers of our new back door with an integrated side window. They were punctual, polite and the product was installed to a high standard. The whole process from ordering to installing took less than a month and Custom Glaze worked hard to meet our requirements, made more difficult due to having a set time frame in order to work around kitchen installers..
We are also really happy with the product, which has left us feeling more secure in our home.
Very impressed with the service. I have requested an intercom on the front door so this will be installed at a later date and is not mentioned in the installation details above
New UPVC windows were installed . Great Workmanship, efficient job, no mess left .
Very pleased with the quality of work and customer service
I have used Customglaze for other works in the past and always found their products and workmanship very good. This installation was also carried out in a very professional manner. I would definitely recommend this company to other people.
Excellent workmanship,courteous ,punctual, left clean and tidy. All repairs done to a high standard.
all vey good, installers punctual and cleaned up
When we first contacted Custom Glaze they were very helpful and friendly. Unfortunately we had lots of issues with the installation from start to finish with their contractors and the company itself. We also had to have them back within a couple of months as the conservatory started to leak very badly when under heavy rain. Although all the issues were sorted it was a very stressful time from start to finish. Not a company I would want to deal with again.
excellent Job. good quality bi fold doors. very happy
Excellent service and quality.
Excellent service and very happy with the install.
Conservatory 6m x 3m well built and looking great!
Workmanship9/10
Punctual and Courteous 10/10
3 1/2 hours approx.
Workmanship9/10
Punctual and Courteous 10/10
3 1/2 hours approx.
Quick and professional installation. Excellent quality. Would highly recommend.
12 week build - happy with final outcome
excellent service and workmanship. courteous fitters who ensured minimal mess and noise and cleaned up well after. Windows fitted to high standard
Highly recommend Custom Glaze and we love our new conservatory!
Installation took three days. Installers arrived promptly each day and the installation was completed within the estimated timescale. Installers were courteous.
Lovely product, seems very well made. Efficient and tidy installation. Took around 2 hours.
All went well. Small project to replace front door and porch windows. Installers were punctual, polite, helpful and efficient
Workmen were punctual and works completed very promptly. Cleared up after themselves too. Our new patio doors look lovely!
Dear Vevo,
I am writing to you to give my feedback about Custom Glaze company. We were pleasantly surprised by the services offered by Custom Glaze. Absolutely professionals, it has been explained to us all the process and every stage of it until full installation of the products. Communication was perfect at every stage and the end result is faultless. We are very happy customers and we will gladly recommend this company to our friends. Congratulation to the Custom Glaze team!
Patio door, installed on time, clean and tidy.
Excellent workmanship. We are extremely pleased with our new front door!
Excellent workmanship. We are extremely pleased with our new front door!
Custom Glaze fitters took two days to replace our windows & doors. We are very happy with the standard of their workmanship & they were very polite, punctual & courteous.
I found the whole experience from ordering in the showroom to the actual fitting a stress free experience.
great quality door , very polite and punctual fitters. highly recommend!!!
This was a 2 day installation in very hot weather. Despite the temperature Dave and Tom did a good job. One sealed unit had cracked in transit but a replacement was ordered immediately and this is due to be fitted next week together with some adjustments to a couple of the window fittings. I am very pleased with my windows.
10/10 for workmanship and efficiency
Polite, arrived within timeframe, cleared up after.
2 Workers, very professional and helpful giving advice as asked for.
Excellent service with very little mess considering the amount of work undertaken. Experienced and friendly fitters. Very pleased with the whole project which was completed within the timescale.
Having fitted our windows etc a few years ago, one of our bedroom windows had a condensation issue develop.
True to their word, they came out as quickly as you could (fitters schedules permitting), when they said they would and replaced the item efficiently. A refreshing change nowadays. The only thing is the new window looks so clean I now have to clean the rest! — Ha ha.
Job completed within agreed time (3 hours for both patio doors and window sealed units). Staff were polite and friendly. all was explained before they left, and they tidied up well too.
Conservatory is just as we wanted. Excellent workmanship
Good installation, sorted out all issues well.
We were very impressed with the Service we received from Custom Glaze. The fitters were really pleasant and courteous and nothing was too much trouble. They were neat and tidy in their work and left no mess at all. They completed the job in just over 2 days. We would use them again in the future.
We were very impressed with the Service we received from Custom Glaze. The fitters were really pleasant and courteous and nothing was too much trouble. They were neat and tidy in their work and left no mess at all. They completed the job in just over 2 days. We would use them again in the future.
Excellent service and workmanship
Comments from Installers about previous door, not secured to well to the outer walls.
Installers arrived before time, worked swiftly, courteous and cleaned as they went.
Complete install took just about 2hrs
They demonstrated how the door work and mention any problems then to contact supply company,
Totally satisfied with there workmanship.
Door looks very smart as I have stripped and worked onthe porch before hand.
My wife is very pleased with our new door
Great company to deal with
It was the only quote worth considering. Delivery was well within estimate lead times. The installers were great, no mess and a lot of attention to detail like helping to sort alarm sensors.
It was the only quote worth considering. Delivery was well within estimate lead times. The installers were great, no mess and a lot of attention to detail like helping to sort alarm sensors.
An first class job, products and staff excellent. Took 5 days with the fitters punctual and courteous. Recommended 3 customers to Custom Glaze, one already had work carried out. No hesitation in showing people round as we are so pleased.
Minor remedial work done 30 April to our satisfaction so completing our registration today.
Great service. Installer had to come back 2 more times to replace internal glass which had marks between the double glaze, but I was happy that they rectified the issue.
REPLACED FRONT DOOR. VERY PLEASED.
The installers were punctual and courteous and very tidy. The job took 1.5 days.
Excellent clean tidy and professional
Installation of three windows & one front door. Good workmanship. Both punctual & courteous. Completed in half day. Very happy with installation.
Installation of aluminium bi-fold doors. About 5 hours work by two installers. A wet day made conditions awkward but the work was done without fuss and little mess. A good product; strong, good to look at and a big improvement over the old patio doors.
The Vevo product itself has markedly improved the energy efficiency and aesthetics of my home. I’d like to praise how straightforward Custom Glaze made the end-to-end process of procuring new windows and doors. From the straight-talking salesperson Callum to expert surveyor Trevor to experienced and efficient installers Dave and Tom, the whole process was hassle free and the outcome is superb. Callum listened to our requirements, made helpful suggestions and quickly turned round an itemised price. Trevor’s vast experience was evident. He made several smart suggestions during the survey, which further improved the value of the specification. Dave and Tom worked extremely hard in challenging wintery conditions to proficiently install nine windows over three storeys, two bay windows with soffits/fascias, French doors, and front and back doors to an extremely high standard in just 3.5 days. This included making good around exterior render and installing substantial interior trims to finish the windows really nicely. Communication with everyone at Custom Glaze was excellent throughout.
Project to install kitchen window and bathroom window. Excellent workmanship and attention to detail. Installer was prompt and polite and also cheerful, clearly enjoys his work. It took most of the day. The installer was without his usual young assistant who was off sick. The kitchen window was tricky to fit as it involved trimming the worktop and other adjustments. All done very well. I was also very grateful that the installer was able to fit the bathroom window without damaging the wallpaper round the window.
Great windows, great install and made a huge difference to how the house looks with these new set of windows. Highly recommend
Absolutely excellent service and installation
Great workmanship, courteous installers
We were replacing some very poor quality and insecure double glazed windows. The new windows are excellent - sound insulation has improved enormously, there are no more draughts and we no longer have condensation on the inside of the windows.
The installation was very efficiently done. The installers were punctual, polite and accommodating. They completed the work in a day and a half.
Excellent installation and workmanship.
Very pleased with workmanship.
Fitters punctual, very polite and helpful
Product and installation ok, but had to wait almost 2 weeks for a replacement window to be fitted due to an error made by their surveyor.
The installation team arrived on time, the work was carried out to a high standard, the installers were very courteous and the work was completed in approx. 3hours
replaced front and rear doors on end terraced house only took a few hrs to complete very satisfied good clean job
Great product, well installed. Took way to long from time of order
Installed promptly on day as scheduled. Great customer service - highly recommended
On the whole the installation was timely and the installers were punctual and courteous.
We had only two problems - the plasterers did not clear up properly after themselves. The final bits of work were delayed because Custom Glaze were short staffed the first week of January and could not complete the work until 8 January.
Very happy with quality of the windows, 1 small minor is that we had some gaps with missing expanding foam, where you could see thru .
Fantastic service, the guy are always tidy and clean up after themselves too.
Installers were excellent. hard working and very tidy. Had some issues with quality control from the factory which were finally overcome.
The fitters were great - the workmanship looks sound. Adam was particularly great to have around, courteous and quick and any slight damage to the rendering when wedging the old window out was immediately rectified. Despite the slight glitch in not having enough vents delivered to be fitted with the initial fitting, these have now been supplied and fitted. So all great. Thank you.
Delighted with the work. Have used Custom Glaze before and had no hesitation in using them again and would recommend them to others. Trevor the surveyor was particularly helpful and informative.
Fitters arrived on time, were polite & did a good job.
Fitters worked very hard in poor conditions. All trades came when they were supposed to & the complete job looks great
14 replacement windows, taking 4 days. 6 of the old windows were sash, 7 were old upvc units.
We found Custom Glaze to be first class in all aspects of our conservatory project.
They were courteous, punctual and completed the project in the time span advised.
Only had two Windows installed, quick ,efficient , and very professional I will certainly use them again .
Excellent service. Excellent product.
It was a four-day job. The fitters were considerate and polite, the workmanship was good and we were satisfied with the result.
Took longer than anticipated but it was part of an extension project
Workmanship was very good. Installers were generally arrived on time and were very courteous and friendly. The whole project took over two months to complete which was quite frustrating. However, we are very happy with the end result.
Great work and happy with the results. The installers were always punctual and courteous and the job was completed fast and with good quality
Replacement 3-pane full height patio window/door. l.h. Pane is a single door sliding from left to right (viewed from inside). Expertly fitted with minimal disruption in an afternoon. Quality product giving better insulation than old patio door, which was removed, with door sliding easily.
Very good team arrived on time were very polite they cleaned up on completion. Very pleased with the installation. Job
completed within two and a half hours.
Installers very courteous and efficient.
Workmanship good, especially the glass fitters - they did an excellent job very speedily. Overall project took considerably longer than it should have; about 4 months in total.
Very please with the installation
Front door installed, very pleased with the workmanship and service.
The team were amazing, very quick, friendly and cleaned things away to an excellent level.
Fascias and downpipes were replaced. The scaffolding team were on time, quick and considerate erecting and removing their scsaffolding.. The installer, Adam, was on time worked steadily and carefully and the finished work was well done. He was careful to explain what he was doing and cleaned up afterwards. Happy to use Custom Glaze again.
The service from Custom Glaze was excellent as always.
Excellent job. Would definitely recommend to friends and family.
Punctual and courteous, the place was left clean
The installation of the bi-fold door was very quick and efficient. The installers were excellent and very professional. Arrived at 08.00 hours and the job was complete at 11.30 hours. Very pleased with the workmanship, cleaning and final inspection.
On time, fast and tidy. 100% excellent job. Only took 2 days and left a high standard of workmanship. Very happy with the job.
Swift Installation, small issue with the sash windows, but they will be fixing shortly.
Excellent customer service from installers
Installers were punctual and courteous and worked with me on some install adjustments.
Excellent service with all minor issues dealt with quickly, politely and correctly.
Installer arrived a bit later than expected because he had to wait for steel lintel which was part of order but was not ready. Then, when he did arrive he found the lintel was the wrong size (wide enough for the door but not the side panel) and had to order another and then go an collect it. This was not very impressive!
Other than the lintel fiasco the installation went smoothly and installer was courteous and efficient. I am very happy with the end result.
Very well done. No complaints and even took the old door away
The fitter arrived on time and the work was carried out as expected, but on inspection with the fitter he noticed there damage to the window which he reported. On further inspection there was damage on the other panes, these have been ordered and will fitted this day 05/06/17.
The workmanship was excellent. The contractor was multi-skilled - his installation of the windows could not be faulted and his brick-laying and plastering skills were excellent (he was required to partly brick up a window). He and his assistant were extremely courteous, punctual and accommodating and we would definitely recommend him and Custom Glaze to other people. The installation was carried out in quick time (approx. 2.5 days).
The work was done in the time that they had estimated. We were happy with the overall quality of the installation and workmanship.
Excellent products, very good workmanship and all completed in a day. Great job done, no fuss, no mess and looks great.
Installers turned up at 8.30am and did not leave until 3.30pm, they worked throughout with taking a lunch break. Very nice guys, friendly and approachable who did a great job. Everything was cleaned up prior to their leaving. Highly recommend.
The installer arrived on time, completed the work very quickly, leaving no mess whatsoever - we are very happy and would definitely use and recommend them again
Installation of doors and windows took 2.5 days, as planned. Installers were professional and friendly and finished the job to a good standard with minimal mess. I would use Custom Glaze again.
Good level of service. Punctual and polite. Did leave a lot of marks on freshly painted walls and never mentioned it. Overall i would recommend because the windows are great.
Well made quality French Doors. A big improvement on wooden framed door that were replaced.
Better sound insulation and thermal insulation is obvious.
Well made quality French Doors. A big improvement on wooden framed door that were replaced.
Better sound insulation and thermal insulation is obvious.
We had a complete house renovation which also included to brick ups being done this was done to a very professional standard the windows and doors are exactly what we asked for and are excellent quality. All in all we are very happy with whole installation and the way it was carried out.
Job completed on time and to a high level of quality. Very satisfied.
Good workmanship done very quickly
6 good quality windows fitted in one day by efficient installers who were punctual and courteous and left site clean and tidy.
Punctual, friendly and hardworking installers. Job well done.
We happy work was completed with good quality and on time. only floor tiles were not done properly up to the satisfactory.
Punctual. 2hrs max to install
The project was to convert a conventional conservatory into a Garden Room that we could use all year round, by the installation of new windows, doors and an Ultraframe 360 roof. We agreed the contract on 22nd December 2016; construction was started mid-February 2017 and was completely finished on 8th March 2017. This schedule was advised in writing to us beforehand, was adhered to b the contractor and we were happy with it. All of the trades involved were punctual, highly experienced, polite and efficient and we have ended up with a high quality product that meets our expectations.
Very happy with new door. Installers were very professional and cleaned up afterwards. They explained to our satisfaction how the locking mechanism worked.
Very pleased with the work. It was done in the time we were expected with minimal disruption and the installers were punctual and friendly. Would recommend.
Timely fitting, very good clean up afterwards, good standard of workmanship
New roof and Windows look great. Installers worked really well and were courteous at all times.
Replacement windows. Installers were punctual, tidy and worked steadily. Standard of work was very good.
Installation took 3days.
Installation took 2 days install crew very good and clean
a couple of issues due to broken glass but now perfect and support excellent from Customglaze
Replacement Kitchen Window. Good workmanship and punctual and courteous installer. It took approximately 3hours
professional and knowledgeable staff, good quality product, quick and efficient installation
We are 100% pleased with our installation. The quality is excellent and the service and fitters cannot be faulted
Brilliant workmanship, installers were very professional and polite, finished the job in 1 day. Great service all round
Custom glaze installed a new back door and 2 windows, one being adjacent to the door, The manufacture of all 3 units was excellent and could not be faulted. The installers likewise were just as professional and very courteous and were on site about 6 hours. One criticism, the back door came with Georgian bar and plain glass where I ordered Georgian bar with Oak glass, how ever after a phone call to Custom Glaze the correct unit was manufactured and then fitted 4 days later
A very happy customer!!!.
Replacement of a patio door. Very good workmanship. Installers arrived at agreed time. They left area tidy. Job took just under 4 hours.
Good customer service, friendly staff. Slight problem with plastering, however, this was rectified without any fuss, and promptly.
The installation took 2 days (so quicker than the 2.5 days quoted). Installers were great, quick and professional. We are very happy with our new doors and windows. Only one fault that needed to be rectified which was a broken vent - replaced quickly.
Door and window fitted to the rear of the garage. Installed earlier than expected, good fitters who completed a good job
Great looking windows, minimum fuss or mess and all done in a fraction over 3 days.
The project is a garden room on the back of our house. There are four windows, and four bi-fold doors in a single run. We are very pleased with the design and execution of the room, and the workmanship is excellent. The installers were unfailingly friendly and courteous, and focused on doing a high-class job for us. They seemed proud of their work and the units they were installing, and we have nothing but praise for them.
Workmanship was excellent. The installer was always here at the time he stated and was courteous and tidy. The complete installation took 3 days.
Workmanship is excellent no problems as yet.
Installers were punctual and very courteous.
Installation took about three hours. Door was received with incorrect hinges, door was installed all the same and the correct hinges were fitted about two weeks later. Full apologies were given and problem resolved to my full satisfaction.
Nice garden room once finished and problems rectified. Bit of a struggle to get a good result. Installers needed managing to get results to our satisfaction.
Replacement windows and doors.
Good, quick, clean installation
Great installation, a few minor issues with some of the cassettes but quickly replaced and installation complete on the 04/04/2016
Good workmanship, very punctual and curteous. Very helpful and tidy.
We were very pleased with our new windows and back door, the workmanship was excellent, the installers were very punctual, courteous, and pleasant, they worked very hard to get the job done before it rained. They cleared up all the mess and debree.
The job was scheduled to take three days, but they completed it in two. Overall, it was an excellent job.
Incorrect door furniture supplied on initial fitting 17th June.
Corrected by fitters visit 8 days later.
The exterior front door is very robust and looks good.
Estimated 3 days, completed in just over 2. High standard of work, the installers never seemed to stop moving! Everything was covered with dust sheets, no mess was left at all. Absolutely brilliant.
The installers were extremely punctual, communication was excellent and we were informed every step of the process. Really thoroughly recommend.
We have nothing but good things to say about these windows and doors. Apart from the obvious great look of the product, the security built into each frame is outstanding. Luke and Mick from Custom Glaze have made a superb job with the installation, minimal disruption, great workmanship and finishing. Would 100% recommend both Vevo windows and Custom Glaze to anyone, with great thanks.
The workmanship was to a very high standard. The installers took 3 weeks and were punctual and courteous. We would highly recommend Custom Glaze.
Excellent smooth installation without issues. Informed all steps of the way
Fast, efficient and friendly service.
Installers were experienced, punctual and did a good job. Returned promptly with items that needed attending to
Really smooth experience all the way - from a non-pushy sale to a well managed installation keeping me informed all the way. Modern livinroof conservatory done to high standard. Highly recommended!
21 windows, 2 x french doors, front door, back door. Very good workmanship. Punctual and courteous. Work completed Friday 13th May 2016. Completed faster than was expected. Very pleased with the result.
Maybe consider some kind of uniform as workmen wearing the same shirts etc give the impression to passers-by and neighbours of a professional outfit
LivinRoom Company Showcase - December 2015
Our customer was looking for a room as an alternative to a traditional home extension but which retained the same look and feel. The 'LivinRoom' was the perfect solution offering the light and sky of a conservatory with the walls and ceiling of an extension.
The 'LivinRoom' can be built with windows all round, however in this case our customer opted for brick piers to give a greater sense of solidity. As an alternative to brick, insulated Loggia columns can also be used, it really is down to personal taste as well as complementing the existing home.
Inside the room, there are downlighters inset into the perimeter ceiling as well as a suspended centre light. With the addition of tasteful furnishings, this installation really is superb!
Custom Glaze replaced two sealed units and a lockable handle. They did a very quick, professional and high quality job. I would certainly use them again.
Custom Glaze removed my old, failing conservatory leaving the site clear and tidy. Right on schedule they re-appeared and erected the new one - all done completely to the agreed specification and with apparent ease.
I am delighted with my 'showroom condition' replacement which is shiney and white. The quality of the finish is excellent and their team of fitters worked steadily and with great care.
I really recommend Custom Glaze for their care and attention to detail - this includes keeping me informed of dates and times.
Garden Room Company Showcase - July 2015
Our customers wanted a room to relax in all year round. The position of the house made a solid roof ideal so that the room keeps cool in Summer whilst harnessing the warmth of the Winter sun as it moves around the property. French doors to the side and front aspect means that the room can be opened up on both sides to the garden whilst a tilt and turn window on the side wall, brings additional light and ventilation into the room.
All the estimating , measuring and fitting very good ,courteous, punctual .
The work was done in late August early September 2014
I had replacement glass put into existing window frames, and I am very pleased with the outcome.. The workmen were efficient, clean, and tidy, and did an excellent job. Many thanks.
Salesman Scott came to see us in our home, gave us his best price and then left us alone to think about it. We were never pursued or pushed in anyway. A very easy and satisfactory order process. Will leave additional feedback once the windows and doors have been fitted.
Would definitely use Custom Glaze again when we get round to replacing more windows. They did a very good job for us last year replacing front windows and front door. They are all very friendly to deal with and we didn't get pushed into anything. Have recommended to neighbour.
Most helpful and courteous of all the companies that came out to quote, although we haven't decided on a conservatory , we have decided to use Custom Build.
Work completed in Spring 2014. Very happy with windows, fitters polite, clean and tidy finishing with neat job. Small niggles on completion which were all sorted to our satisfaction. Extra work discovered on survey after price given but generally happy with this as surveyor was very professional and thorough to ensure that we got the windows that we wanted and fitted to a high standard.
Minor alteration to door
They installed windows and door originally to front, all very good, and pleased with results and quality, will definitely use again for future work to some other windows
Arrived on time and very nice clean workers
Work was done about one year ago
We have only progressed as far as a quote so far as saving the funds to buy the door cash. The rep who visited us was polite, courteous and very professional. The best thing of the whole experience has been that they haven't been pushy or constantly badgering us to take up the deal offered.
We will be purchasing from Custom Glaze in the future without any worries.
Highly recommended
We chose Custom Glaze to install new windows and doors throughout our house in July 2014. We couldn't have picked a better company.
From the first meeting to the installation everything was handled excellently and professionally. The price was affordable, the survey was completed at a time to suit me and the installation went well. There were a few glitches but all of these were rectified immediately.
Everybody was courteous and friendly and I would recommend without reservation. I also liked the fact that Custom Glaze are not too pushy as the other companies I contacted were!
Punctual polite and installed the door perfectly.
Would definitely recommend to others
I recently made an enquiry for a quote which was dealt with promptly and by phone/email and written letter
Helpful and efficient process to replace failed double-glazed pane.
Accurate price quotation, accurate measuring-up, and fast, clean fitting.
Always a pleasure doing business with customglaze. Great customer service & fitting staff polite & professional and did the job when they said they would.
Recently had a new front door fitted (November 2013) a few minor glitches were quickly & courteously sorted out.
Very happy with the bifold doors fitted,along with all my other glazing done by custom glaze.
Replacement handles to conservatory doors.
Punctual, polite and highly professional.
Top quality work, all tidied up when complete.
Workman able to answer queries and explain well.
Highly satisfied.
February 2014
Installation of new uPVC windows/doors (14 in total) and new uPVC conservatory in 4 bedroom detached property.
Excellent.
Extremely punctual and extremely courteous.
Work commenced Monday 24 Feb 2014 and is ongoing due to be completed weekending Fri day 7 March 2014.
New porch and dormer window.
Kept me informed of problems they found and corrected.
Reasonably punctual and very courteous.
January 2014
New bathroom window and back door
Good
Very punctual and very hard working and courteous
23rd December 2013
new french doors and window fitted
fast efficient service at competetive price
We have received excellent response to our recent requests re double glazing for centre and look forward to completion in near future.
I made enquiries before Christmas about replacement windows and doors and was treated extremely well indeed by Tom. Although I am not in a position to proceed with this work at present,rest assured that when I am I shall be in contact again.
You have been very helpful indeed,answering all of my queries quickly and honestly.
8 windows replaced.
As usual excellent service, no mess, good value for money.
Complete window replacement - Three bedrooms, bathroom, lounge, dining room, kitchen, back and front doors.
Absolutely as ordered. Really well finished. Perfectly square (horizontal and vertical). More and better internal finishing than expected - greatly enhanced the inside appearance of the house. The well presented fitters were on time, and as soon (almost) as the front door was opened to them they put down dust sheets and began work.
The two chaps were great, arrived on time and obviously were skilled and experienced, with a pride in their work - very rare nowadays.
Work done 22-24October 2013
Front door and French Doors fitted.
Completed end of July 2013 and, so far, delighted with the outcome.
Both fitters were polite and courteous and seemed happy to cope with the constant rain showers.
Although I cancelled my request for an estimate because the estate agent told me it would be a waste of time and in fact the people who are interested in buying my flat have their own arrangements for double glazing.
However unlike the other companies I contacted you did not bully me or pester me and also you were very pleasant on my initial phone call.
When we move if we need double glazing you will be my first choice
New door and windows. Very pleased, arrived a little earlier than said but no problem. Work done August 2013 with more to follow. Have already recommended them to neighbour who looked at our door etc
HAD A NEW DOOR AND FRONT WINDOW COULD NOT BE HAPPIER THE FITERS WERE GREAT
Excellent customer service and workmanship.
Folding patio doors.
First class.
Yes to both.
A couple of years ago. Recently we made contact with them again and will certainly use them for our next project.
Complete replacement of doors and windows in a 3-bed detached house. 3 doors and 7 windows in total.
Excellent workmanship throughout.
Fitters were punctual, courteous and prepared to put themselves out for customer satisfaction.
Work completed July 2013. Would recommend without reservation, even if Custom Glaze are not the cheapest.
Replace two garage doors
Excellent work
Punctual and courteous
6/7th August 2013
Fantastic. New windows and doors July 2013. They look fab. Service was amazing. No mess left behind. Thank you Jerry and Jordon for a great job.
Replacement double glazing.
Highly recommended. Excellent product and workmanship.
About half the price of Anglian and Everest.
Not the cheapest - that dubious honour belongs to cowboys based in Fenny Stratford.
Fully intend to use Custom Glaze for my next project.
We had a new composite front door and new french doors fitted in June 2013. Everyone we met was friendly and polite. The doors we ordered were brilliant quality and the fitting was excellent. Literally cannot fault a thing. Would highly reccomend to anyone.
Salesman arrived on time as arranged and was courteous and knowledgable. In the event I decided to go with a different supplier.
Replacement front door, garage side door and garden room windows.
Salesman was staight forward, straight to a great price and now hard selling.
All done in 30 minutes, Survey was prompt and detailed and helped with detail changes I wanted.
Workmanship was excellent, clean and tidy and nothing a problem to do.
Arrived on time and worked on Saturday to complete the work.
Project completed May 2013
From start to completion the guys from Custom Glaze were always polite, courteous, prompt and cleaned up as they went about the business of fitting our double glazing. The job was completed in only 3 1/2 days which for 18 windows and 2 doors was pretty spectacular.
Overall we're extremely pleased with both the craftsmanship and the professionalism of these guys. Thank you!
Window repair (hinge replacement)
Prompt, efficient service
very likeable, especially Trevor the surveyor who spent a lot of time fixing and adjusting some windows and door from another well known company from MK at no cost!
Great product, very well installed and I've no reason to go anywhere else for sofits, gargage door, guttering etc.
Thanks CustomGlaze!
Overall very satisfied with their work. Would have given them 5 stars if it was perfect from the get go but some alterations needed to be made and a faulty lock replaced. Otherwise very friendly and easy to deal with, not like some other window companies I could mention.
We used Custom Glaze to fit a new back door, they were very helpful when we went to look at the showroom and we ordered a door. The man who came to fit it was very tidy, cleaned up after himself and did a great job, we are very pleased with it and it looks great.
Conservatory built, superb quality workmanship, realistic price, materials excellent, did exactly what we asked for, very highly recommended.
8 windows, front door and French doors installed in April . Hinges on 2 of the windows failed to work properly and replacements supplied by the factory in May were of the wrong type. Issues were resolved and the glazing has made a huge difference
Workmanship was very good and tidy. No mess was left at the end of each day. They were punctual and polite. I had a small problem afterwards which they came back and sorted out swiftly without question. Very pleased with the product.
Work carried out March 2013
Custom Glaze did my double glazing about 10 years ago and I was impressed with their service then - so when I wanted some French Patio doors fitted I came back - I did shop around and was not impressed with either pricing or attitude or service from the other companies - Custom Glaze was so obviously the best choice.
Fab job, done efficiently, reasonably priced - I can highly recommend them.
Excellent Reliable Contractor.
Very Reliable Contactor Excellent Quality Work
Very Happy With Our Conservatory, We Will Be Recommending To Everyone We Know.
Tidy Work, Although The Door Numbers Delivered Were A Mismatch And We Had To Wait A Further 2 Weeks For These To Be Installed
After Having New Windows Upstairs Put In, We Were Very Impressed And Decided To Have All The Doors And Window Downstairs Done Aswell.
Arrived On Time, Work Completed Correctly, Cleaned Up And Left Everywhere Tidy
Great Job, Clean And Tidy Finish
No Issues, Very Clean Installation
Courteous, Clean, Polite, Enthusiastic.
All Went Perfectly From Start To Finish. From Initial Enquiry To Job Completion.
Very Pleased. No Damage Or Mess
Very Good Work. Door Looks Good. Clean, Tidy And Polite Tradesmaen.
Courteous And Efficient. Have Used Before Will Again !
Fitters Danny & Lee Excellent Workers & Electrician & Tiler Also Very Good.
Highly Recommended. Excellent Value For Money. Found All Staff Courteous And Helpful With No Pressure To Buy. Many Thanks To Brian & Paul For Their Excellent Work And Site Cleanliness. Many Thanks To All The Staff
The Service From Start To Finish Has Been Excellent. A Family Owned Business Where Customers Are Treated With Respect; Not Just Another Income Line. The Professionalism Of The Fitters And The Standard Of Work Cannot Be Faulted And On Completion No Snags
All Round Excellence From The Moment I Stepped Into The Show Room To Completion.
We Are Very Happy With Our Conservatory, The Service Has Been Good From Beginning To The End, We Would Highly Recommend To Our Family And Friends.
This Was A Replacement Conservatory And Had To Fit Exactly Into The Existing Space. The Survey And Fit Was Perfect And We Cannot Fault The Attention To Detail Of The Fitters Or The Quality Of The Product.
Very Tidy Installation Of 11 Windows And A Patio Door. We Were Delighted That Potential Damage To Tiles Around One Window Was Completely Avoided By Very Careful Removal Of The Old Window. A Survey Error Unfortunately Led To The Patio Door Being Delivered
Very Pleased With The Quality Of Our New Door, Fitted By A Very Conscientious Installer Who Was On Time And Polite.
Received Very Helpful Advice When Ordering And Work Carried Out Promptly To My Entire Satisfaction.
Absolutely Nothing One Could Complain About. Everything Was Installed As Required In Good Time And To A High Standard.
Exceptional Customer Service
Very Good And Professional
Work Carried Out To My Complete Satisfaction
Very Pleased With The Two Fitters
Very Helpful, Friendly And Efficient Local Company.
The Company Was Very Professional And Kept To The Dates Quoted And Rectified The Small Problem With The Door Quickly And Professionally
Lovely People Tp Deal With
Straightforward From Quote To Installation. We Would (And Have) Recommended The Company To Others.
I Expected The Whole Experience To Be Stressful, But To My Dlight I Couldnt Have Been More Wrong. The Workmen Were Very Clean And Tidy And There Workmenship Was First Class. Very Happy !
Very Satisfied With The Final Completion And Worked Well
Very Pleased From Start To Finish No Problems. Fitters Extremely Polite And Helpful Would Not Hesitate To Use This Team Again.
Very Pleased With Work Carried Out
Window Replacement Included Refitting The Existing Secondary Double-Glazing, All Work Was Finished To An Excellent Standard.
They Fitted The Door Promtly And Because The Door Handle Was Damaged Arranged For A New One To Be Fitted At A Later Date.
Very Satisfied With The Product And The Quality Of Workmanship.Would Certainly Provide A Positive Response If Asked.
Custom Glaze Were Easy To Communicate With And Carried Out The Work In A Professional Manner.
High Quality Product Professionally Installed.
Workmen Were Very Clean And Tidy When Working, They Did A Fantastic Job, Very Polite And Courteous, Would Recommend Them To All Our Friends.
Extremely Pleased With Installation And Product. Ceurteous Service From Start To Finish!
Everything Worked Out Fine.
The Work Was Carried Out To Our Satisfaction By Daneiel And Lee Who Were Polite And Courteous At All Times.
The Threshold Is Wrong - Should Have Been Lower. Colour Is Different To Brochure And Newspaper Advert.
Custom Glaze Is Unusual In That You Never Feel Under Pressure When Discussing Requirements Or Quotes. All The Staff I Came Into Contact With During The Work Were Unfailingly Polite And Seemed To Care About Doing A Decent Job.
Very Friendly Team Who Completed Installation On Time In A Professional Manner.
Really Very Happy With All Aspects Of Our Experience. Would Highly Recommend This Company.
Excellent -Workman Fantastic And Considerate
Very Efficient Friendly Service
From Our First Visit To The Showroom To Having Our Windows Fitted We Were Very Impressed By The Service We Received. Dave And Tom Our Fitters Did A First Class Job.
Excellent All Round Performance. Communication Brilliant Throughout The Process. Most Importantly The Product Looks And Works Fantastically Well. A*** All Around. Paul & Jax Guise 03/03/2013
Contractor Was Satisfactory
Contractor Was Satisfactory
Custom Glaze Were Extremely Helpful In Replacing The Door Quickly After A Break In Damaged The Previous Door.
Very Pleased With The Product And Work. We Had A Few Minor Faults On The Window Frames During Manufacture. These Were Replaced Without Charge.
Good Quality Materials, Excellent Value For Money And Courteous Tradesmen
Good Service From Beginning To End.
All The Custom Glaze Staff Were Very Helpful, From The Advice Given By Sales Through To The Installers. Our Questions Were Always Answered Clearly. Any Problems Encountered During The Installation Of The Windows And Doors Were Dealt With Promptly. This Wa
The Workmen Were Very Helpfuland Friendly.The Arrived On Time, Worked Neatly And Tidily And Clrared Up After Themselves. They Answered Any Queries In A Professional Manner
Fast Reliable Supply & Fitting Of High Quality House Front Door.
Have Used Custom Glaze For Windows About 6 Years Ago And Conservatory About 4 Years Ago. Had No Hesitation In Using Them For Doors As Well. Would Reccomend Them To Anyone, A Bit More Expebsive Than Most, But Worth The Extra!
The Whole Project Was Handled Superbly, From The Low Key Sales Meeting To The Helpful Well Laid Out Showroom To The Prompt And Excellent Execution Of The Work. I Have Absolutely No Negative Comments.
Prompt, Hassle Free, Courteous, Hard Working, A Very Pain Free Experience.
As Usual Custom Glaze Provided An Excellent Service And The Finished Product More Than Met Our Expectations. Would Definitely Recommend.
This Company Had Done Work For Us Previously, And We Had No Reservations About Contracting Them To Do This Job For Us. Everyone From The Managing Directors Down To The Youngest Labourer Were Very Professional And Helpful, And Did Their Jobs To A Very High
From Start To Finish The Whole Experience Has Been Second To None. Ordered Late Dec, Fitted Middle Jan. Very Pleased. There Is A Small Mark On The Back Door Handle Outside Which The Gentleman Who Fitted The Door Pointed Out To Me. I Am Told That Somebody
The Work Was Done In Time (In Fact In Less Time Than Planned).
Delivered And Installed On Time To Our Satisfaction.
Excellent In All Ways From Initial Telephone Call To Completed Job.
Quick And Clean. Overall Satisfied With The Purchase.
Everyone We Dealt With Was Polite And Helpful.We Would Have No Hesitation In Recommending Them To Others
Very Professional Staff, Helpful, Top Quality For Value, Highly Recommended.
From The Showroom To The Fitters, We Are Very Pleased With The Service And Products.
Reliable, Fair And Courteous Company To Whom I Would Always Return.
Very Good And Would Recommend. Have Now Done All Our Doors And Windows In The House
Left Property Tidy. Expecially Impressed With Their Sealant Work. Are Using Them Again In The New Year.
Custom Glaze Were Very Professional And Were A Joy To Do Business With. I Am Very Pleased With The Quality Of The Product And The Build.
Very Happy With The Work Carried Out And The Professionalism. Every Person We Dealt With Was Extremely Nice And Helpful And The Work Carried Out Was Not Only Of A High Standard But Competed Quickly And Our Flat Was Left In A Great Condition Afterwards.
This Was Not A Large Job But We Are Very Pleased With It.
Non Pushy Sales Staff, Friend Install Guys, Quality Service And Product
The Workmen Were Prompt Pleasant & Super Efficient Causing Minimal Disruption.
Good Proce Quality Product And Good Fitting
We Have Found That Custom Glaze Are A Fantastic Choice If You Like Peace Of Mind Throughout Your Project. They Are Lovely To Deal With, The Quality Of Work Is Excellent And Any Issues Are Dealt With Professionally And Efficiently. We Have Used Custom Glaz
From Start To Finish Our Experience With Custom Glaze Has Been First Class, From The No Pressure Salesman To The Fitters Who Were Professional, Friendly And Did A Brilliant Job,We Would Highly Reccomend Custom Glaze.
Good Service And Good Product
Used Previously And Always Work To A High Standard.
Product & Workmanship Excellent
We Last Used Custom Glaze About25 Years Ago, We Were Pleased Then And Equally Pleased This Time, I Would Always Recommend This Company
The Company Were Helpful But Not Pushy. They Did Everything They Said They Would And Without A Fuss. They Contractors Were Courteous And Efficient
Very Efficient. All Times And Dates Met. Courteous, Very Good Workmanship. Would Highly Recommend.
A Good Job Carried Out With Efficiency And Courtesy
Installation Completed With Minor Issues Outstanding
The Whole Team Were Very Professional And Efficient Would Highly Recommend
Custom Glaze Installed A Conservatory For Us Four Years Ago. The Workmanship Was Excellent,The Workers Were Polite,On Time And Left No Mess. The Same Applied To The Front Door Installation. We Have Recommended The Company To Several People In The Past,Bec
Dave And Tom From Custom Glaze Arrived On Time, Completed A Very Professional Job To A High Standard And Left The Areas Tidy Just As They Had Found Them. We Are Very Satisfied With The Quality Of Their Work And Would Definately Use Them Again.
Very Professional And Experienced Staff And Company.That Is Why We Chose Custom Glaze .
Good Quality Work And Materials
Work Carried Out Very Satisfactory And On Time And Date Specified
Excellent Service From Start To Finish.
Nice Workmen, Tidy Workers , Punctual.
All Work Carried Out Very Professionally.
The Work Was Completed In A Timely Manner. The Workmen To Came In To Complete The Work Were Very Courteous.
I Am Very Happy With The Service And Workmanship Of Custom Glaze And Would Not Hesitate To Recommend Them To All My Family And Friends
Custom Glaze Have Carried Out Numerous Contracts For Us. Always Very Pleased With Completed Work. Personnel And Work Standards Always First Class. Thoroughly Pleased With All Aspects. Recommended.
As Before, Courteous Service, Prompt Timekeeping, Clean And Tidy Workmanship.
Come When They Said They Would, Treated Us Well, Worked Well, Happy With Door
Nice Windows. Would Use Again. Hassle Free And Great Price.
Good Vaue For Money. Quick And Clean Job. Thank You
Always Very Pleased With Everything Purchased From This Company - From Bathroom Window To Large Conservatory.
Excellent Service From Outset
After A Bad Experience With A National Window Contractor It Was A Great Pleasure To Deal With This Local Company. In Every Way They Have Provided An Excellent Service At A Sensible Price. They Have Kept To The Time Schedule And The Workmanship Has Been Su
Custom Glaze Provided A First Class Service; They Were Prompt And Efficient When Completing Their Consultation And The Installation Of The Product Was Expertly Carried Out By Competent Fitters With The Minimum Amount Of Disruption.
I Thought The Fitter Was Very Conscientious, And Very Polite. He Explained All Procedures
Great Job By A Quality Team, Would Recommend .
Professional From First Contact To Completion
Very Polite And Professional From The Sales Rep Through To The Fitters. No Problems Whatsoever. Highly Recommended.
This Is The Second Time We Have Used Custom Glaze. This Time They Installed Two Sliding Patio Doors And A Back Door (Including Installation Of Our Own Catflap), Thereby Completing The Replacement Of All The Doors And Windows In The House. As With The Firs
Workmen Arrived On Time On The Date Agreed. However It Was Obvious That One Piece Of Glass Was Incorrect. The Correct Item Was Delivered And Fitted The Following Day.
The Work Was Completed On Time And To A Very High Standard.The Contractors Were Courteous And Left The Area Spotless.
Happy With Service And Products.
Very Friendly & Efficient Team
All Good Slight Defect On Glass In Front Door Noticed On Day Of Installation Which Is Being Replaced On 4th September By Their Service Engineer.
Fantastic Service From Custom Glaze....
On Time And Excellent Work Done.
We Are Very Pleased With The Result. The Workmen Were Very Helpful With Our Queries. We Will Certainly Have Our Next Double Glazing Project Carried Out By Custom Glaze. Ivor And Linda Warne.
We Were Very Impressed By The Quality Of Service And The Finished Product. The Installation Team Took Care To Leave Our Property Clean And Tidy At The End Of Each Day.
Excellent Work Done, Would Recommend To Others
Highly Recommend The Company. I Had My Windows And Doors Replaced. They Are Well Fitted And Look Wonderful. Visit Their Showroom And Look Around. You Are Never Pushed Into Choosing The Company For The Job At Any Moment Or No Sales Call To Make You Feel Ha
Pleased With The Quality Of The Product And The Workmanship On Installing The Conservatory. Less Pleased With How Long It Took To Get The Groundwork Done. We Would Have Preferred It If Once Started The Job Was Finished Before Going Off To Do Another Job.
Overall - Very Pleased. Would Use Them Again.
Dave The Window Contractor From Custom Glaze Arrived On Time, Was Polite, Worked Very Hard All Day, Was Very Careful And Professional And Took Great Care With Fitting The Door And Windows. He Left Our Conservatory Clean And Tidy As He Had Found It And We
Good Product And A Good Job Well Done Without Having To Touch Up On Any Decoration After They Had Done It. Very Professional With Sales, Survey, Information And Queries,Installation And Completion Certificates.
Excellent Service.Helpfull And Accomodating.
Very Skilled, Friendly And Efficient. Work Was Completed On Time. Careful Removal Of Old Windows Resulted In Minimal Filling Of Plaster Damage. The House Was Left Clean. They Managed To Get Delivery Of Replacement Of A Damaged Frame Within The Planned Ins
Custom Glaze Promised To Supply And Fit Before 18th Aug And They Kept To It. Well Done
I Found The Whole Process With Customglaze Very Good And Would Not Hesitate To Use Them Again
Good Efficient Workmanship.
All Elements Conducted In A Prompt, Professional Manner And We Were Kept Informed From Quote To Installation. Installer Was Excellent.
Good Reliable Company. Quality Product And Great Customer Service.
Customer Services Could Be Improved Somewhat. Both Workers Were Clean And Tidy. More Cheerful On Arrival On First Day As Bad Impressions Were Given To Start With But This Soon Changed!. Work Was Done Fast And Accurate. All Questions Answered When We Asked
Efficient, Helpful And Informative. Custom Glaze Guided Us Through Our Choices With No Pressure Only Good Advice.
We Know That We Will Always Get Good Value And Workmanship From Custom Glaze.
Very Polite. Excellent Clean Workers.
From Start To Finish Custom Glaze Were Professional And Very Easy To Deal With - Thank You To All The Team.
Have Used This Company In The Past And Always Been Very Satisfied With Their Work And Would Recommend.
Good Value And Workmanship.
Very Polite Workmen - Tidy Up Everytime - Recommend To Anyone.
Well Done To An Excellent Installation Team, Hard Working And Very Efficient.
This Is The Third Time I Have Used Them
Excellent Service From Customglaze. Windows Were Delivered And Fitted On-Time, And The Quality Is Superb. I Would Definitely Recommend Them.
We Are Very Pleased With The Work Carried Out By Custom Glaze. The Two Man Tem Worked Efficently And Finished In Good Time. The Door Is First Class And Gives Added Security As Well As Changing The Overall Apperance Of The House.
Good But Found The Patterned Glass Had Been Put In Upside Down So Had To Come Back 48hrs Later To Put Right. Over All Polite.
2nd Time I Have Used Custom Glaze No Problems Either Time, Would Use Them Again.
A Very Good Company Nothing Was Too Much Trouble
The Best Firm I Have Ever Used First Class 100%
Gutters,Fascias,Soffits All Installed In A Professional And Correct Manner.
Professional, Courteous And Trustworthy.
Fantastic Company With An Excellent Finish
Quick To Sort Out Any Problems Or Issues.
Friendley,Helpfull,Good Job
Good Workmanship, On Time, Value For Money, Excellent All Round, Would Recommend This Company.
Excellent Customer Service. James, Trevor And The Fitting Men Were All Fantastic. I Have Recommended Them To Loads Of People!
Third Time We Have Used Custom Glaze - Outstanding All Round!
Always Good Value & Service
Superb Service Highly Recommend
Custom Glaze Carried Out Excellent Work And I Would Definately Recomend Them
Overall Satisfaction And Quality Good However Slight Disappointment In A Couple Of Areas.
A Very Good, Efficient And Friendly Company. I Would Not Go To Anyone Else.
Custom Glaze Were Fantastic. The Workmen Did Everything To Minimise Disruption And Left The House Clean And Tidy. Great Job!
We Were Impressed With Their Installation 3 Years Ago, Which Is Why We Had No Hesitation Choosing Custom Glaze Again.
Would Recommend Custom Glaze Without Reservation. High Quality Of Product A Professional Installers.
Excellent Seller, Very Good Value And Truly Superb Installation Team.
Workmanship In Fitting Excelent, Workmanship On Products A Little Disappointing.
Very Helpful And Flexible With Design For Me.
Excellent Service And Good Value Throughout
Excellent Quality Product; Speedy An Efficient Installation.
Both My Husband & Myself Were Very Pleased With The Work Carried Out. This Is The Second Job They Have Done For Us.
The Price Increased By £75 Because Of A Small Alteration, Which Was Acceptable But It Was Not Explained Clearly
Once Again A Quick And Professional Installation
Found The Customer Service In All Aspects Very Very Good. All Were Very Helpful And Patient . Cant Fault Anything.
Very Happy With Customer Glaze, Saleman Was Curtious And Not Pushy, Great Price And Installed On The Day Quoted
A Very Nice Front Door Fitted Very Well.
I Have Used Custome Glazed Before And Their High Standard Remains Unchanged
Orginal Date For Installation Was Cancelled Last Minute Due To Supplier. However Once Fitters Turned Up Work Was Excellent!
Excellent Throughout The Sales, Survey And Installation Stages.
A Pleasure To Work With From Start To Finish - Custom Glaze Are Straightforward And Do Exactly What They Say They Will.
Superb In Every Aspect.Quality Work And People, Finished On Time As Promised.
First Class Service From Start To Finish
Very Impressed Right The Way Through From Ordering My Door To Having It Installed.
Generally Good Work In Difficult Circumstances
Great Company To Do Business With. No Pressure, No Hassle, Just A Good Product And A Good Price And Fitted Well
Prompt, Polite, Tidy And Good Workmanship
Brilliant Service From Walking In The Showroom Through Installation And Aftercare. Staff All Very Courteous.
Acted On Recommendation From Friend And Completely Satisfied
Very Professional Expert Fitters Highly Reccomend.
Very Friendly Team, Great Job!
Work Done To A Good Standard
Very Happy, Turned Up On Time And The Windows Were Fitted To A Very Good Standard
No Heavy Sales Pitch, Gave Me A Quote And Left Me To Decide.
Excellent Wok By Contractor.
Excellent Service, Extremely Pleased With The Final Finished Product And Quality Of The Work, Contractors Worked Efficiently And Professionally
I Used Custom Glaze At My Previous Property So Did Not Hesitate To Use Them Again. I Would Highly Recommend Them.
Excellent Job, Friendly Contractor
Custom Glaze Are Brillant I Had My Window Fitted And At A Price That Did Not Break The Bank And Would Recommend
Could Not Ask For Better.Very Good All Round.
Very Good Job And Left Site Tidy, However More Care Could Have Been Taken To Cause Minimal Damage To Plants In Garden.
Custom Glaze Have Been Friendly, Efficient And Professional Throughout. Very Easy To Deal With, High Quality Product..
Good Quality Goods And Workmanship
Excellent Service From The Initial Sales Meeting, Through To The End Product When Compared To Other Companies Used Previously
Very Professional And Friendly Would Use Again
The Finished Door Looks Fantastic, Everything Is Installed As It Was Suppossed To Be. Excellent Value From A Local Firm.V
Very Good Overall. Only Downside Being A Nominal Non-Advised Additional Cost
Really Pleased With The Quality Of Work And The Service Provided.
This Was The Second Time I Have Used Custom Glaze As I Was Pleased With The Initial Project
Custom Glaze Were Highly Professional And Delivered A Personal, Exceptional Service.
The Whole Team Were Efficient Friendly & Heplful. I Would Definitely Recommend Them.
Arrived Early (Which Was Very Good For Me), Very Pleasant Guys.Quick,Clean & Tidy Job.
Brilliant, Very Pleased With Everything.
Very Pleased With Installation & Service
Superb Quality And Aftercare As Always
This Company Have Been Completely Professional In Their Dealings With Me. The Standard Of The Work Was Excellent.
An Exceptionally Pleasant Purchase Experience Right Through From Sales, To Engineering Survey, To Installation.
A Good Quality Product, Installation Was Excellent.
Overall The Job Turned Out Very Good In The End
We Would Recommend Custom Glaze All The Time. They Take Pride In Their Workmanship.
Contractors Arrived On Time, Worked All Through The Day With Only A Short Break.Very Impressive Results!
The Installers Did A Good Job And All Issues Were Quickly And Courteously Resolved
Correct, Honest,No Stress, God Wokmanship, And A Very Good Company To Deal With
Sales Part Was Difficult, But Fitting And Finish Was Excellent
Everyone Has Been Exceptionally Pleasant And Helpful, Very Thorough And Meticulous, And Nothing Has Been Too Much Trouble.
Very Efficient, Honest And Polite.
Extremely Pleased With Our Two Doors. Custom Glaze Were Very Helpful. The Price Was Right For Us, And I Would Not Hesitate To Recommend Them To Others.
Polite, Friendly And Neat Worker.
Good Product, Good Fitters. Polite And Punctual
Good Quality Doors, Installation And Service.
Very Efficient And Friendly
Very Professional And Friendly Service, Had Issues With Two Of The Windows But It Was Resolved Without Hesitation, Very Happy
We Have Been Customers Of This Firm Since 1987
Fitters Did A Clean Job. They Also Did A Free Repair Work On A Non-Aligned Door
Useful Having A Showroom To Visit First And No Pressure To Buy. Fitters Prompt, Diligent And Unobtrusive.
Excellent. Efficient And Polite From First Telephone Contact To Completion Of Door Fitting. Very High Quality Service
Very Impressed With Company And After Sales Service
Very Professional Workers, And Very Tidy Too. Would Definately Recommend And Use Them Again
Very Efficent Team And Quality Service.
Would Use Again - Recommended
Extremely Pleased With The Product
First Class From Start To Finish
I Have Been Really Pleased With All My Windows & Doors Fitted. I Cant Help But Admire The Front Of My Home When Going Out.
Entirely Satisfied With The Job From Start To Finish.
Great Value For Money Windows Fitted By A Good Clean And Efficient Team.
Quality Work, We Bought A Conservatory From Custom Glaze 15 Years Ago, Still As Good As New.
We Formed A Very Good Impression Of The Company From Sales Engagement Through To Completion Of Works.
Custom-Glaze Were Very Professional And Courteous From Enquiry To Completion, With A High Standard Of Work.
Pleasant Sales Staff, Friendly And Efficient Surveyors And Fitters - Excellent
Pleasent And Polite Fitters,Worked Well As A Team,Respectful Of Our Property
Custom Glaze Provided An Efficient Service From Start To Finish In Building Our Conservatory.
Satisfactory Service As Normal
Very Pleased With The Level Of Work Carried Out.Polite & Helpful Workmen.
We Found Them Very Professional And Were Very Pleased With The Work They Carried Out For Us
More Concerned With What I Wanted With No Pressure To But Anything In Particular.
As A Returning Customer After 5 Years I Am Pleased To Say The Excellent Service Remains Unchanged
Very Pleased With The Product And The Whole Experience
First Class Service,Would Recommend.
Went Into Custom Glaze And Ordered The Door - They Came In And Fitted It.
An Excellent Friendly And Professional Service From The Whole Team.
Honest And Unpressured Sale, And Straight Forward Delivery
Could Not Ask For A Better Contractor Really Pleased With The Work Would And Will Recommend This Company
Used Before And Will Continue Using
Groundwork And Conservatory Good But Issues With Getting The Job Completed
Excellent Service And Workers
Quick, Pleasant And Courteous
A Very Good, Quality Product Sold Professionally And Delivered Quickly And Promptly As Promised. Friendly Workforce.
Very Pleased With Installation
Good To Deal With And Good Fitters
Courteous And Helpful In All Dealings.
Used Contractor Before And Have Been Very Satisfied With Their Performance.
Highly Recomended-Start To Finish
Very Good Service From Sales To Installation
Everything From The Survey To The Fitting Was Satisfactory
Prompt Delivery, Good Advice From Surveyor, Efficient And Tidy Installation
Polite, Professional And Left Everything Clean And Tidy
A Very Good Company, Let Down By Their Supplier.
Very Satisfied From First Contact With Company To Completion Of Contract.
Hard Working, Polite And Tidy.
Sales Team Really Understood Our Requirements And Installer Finished The Job To A Very High Standard. Highly Recommended.
Friendly Service Very Happy With Finished Product.
I Had Good Experience With This Contractor.
Work Completed On Time And To Satisfaction
Efficient And Well Within Quoted Timescale
This Contract Was Carried Out In A Very Efficient Manner From Start To Finish. Everyone Involved Was Helpful And Polite.
Really Please With Them, From The Order Process Right Through To The Installation.
Exellent All The Way Through Have Used Twice Now Due To Excellent Service All Round.
Efficient, Professional And Very Tidy.
Used This Company Previously, Another Success.
Excellent Service From Start To Finish
Great Service Have Used Before
Helpful, Used Them Before Would Use Them Again
A Great Job Well Done. Would Recommend
Excellent Service From Sales To Survey & Installation. Very Good Showroom & No High Pressure Selling. Would Highly Recommend.
Very Professional, Hard Working And Friendly
Custom Glaze Service Was Excellent, Their Workmanship Very Good And They Completed The Works Competently And In Good Time.
Excellent, Highly Recommended For Service And Quality
Custom Glaze Is A Very Reliable Firm
Very Clean & Tidy & Helpful
They Are A Very Efficient And Dependable Company, Would Not Use Any Other Provider.
Extremely Helpfull. Fitters Were Polite And Thoughtful And Made An Excellent Job Of The Installation. Very Pleased With Product And Experience Of Company
Excellent Workmanship On Installation
There Was A Problem With The Design Of 2 Of The Windows But Custom Glaze Accepted Responsibility And Replaced Them With The Correct Ones Without Any Argument. Overall I Am Very Pleased.
Prompt, Attentive Service.
Excellent Service,Very Good Workers,No Problems At All
Very Happy To Use Custom Glaze. I Trust Them To Do A Very Good Job
Outstanding Work And Time Keeping
Our Second Experience - Very Good -Would Use Again But No Windows Left To Replace!
Very Poor Time Keeping And Limited Contact With Customer. Quality Of Work Very Good.
Custom Glaze Have Provided Good Service, From Initial Contact To Final Fitment And I Would Not Hestitate To Recommend Them To Any Prospective Customer.
Excellent In All Aspects Of The Job. Can Highly Recommend
Kept Us Informed And Worked Tidily
Firm Initially Recommended By Friend. Very Pleased With The Product And Installation Of Windows And Conservatory.
Excellent Service At Every Level
All work was carried out with care and quality in mind, "work-Force" were polite, hard working, friendly and efficient.
Even Though There Were Difficuties Removing The Old Windows Due To Badly Installed Cavity Closures,And Other Issues The Team Still Worked Professionally And Installed The New Windows With Minimum Damage.
Very Happy With All Aspects Of The Installation From The First Visit Of The Salesman To The Finished Product. We Were Also Pleasently Surprised At How Low The Price Was Considering The High Quality Of The Windows And Doors!
I Would Use Custom Glaze Again In The Future.
Professional And Caring Both With Initial Installation And Aftercare.
Have Used This Contractor On Several Occasions And Always Found To Be Good.
Excellent Service, Quick Installation, Very Clean & Tidy
Work Was Completed To An Exceptional Standard - Very Pleased With The Result
From Start To Finish Custom Glaze Have Been Helpful, Polite, The Fitters Arrived On Time Worked Non Stop, Cleaned Up At The End Of Each Day, On The Final Day They Ran Thru Locks Fire Windows Etc. They Were A Credit To The Company.
A Few Minor Problems But They Where Delt With Quickly.
A Very Smooth And Hassle Free Installation
I Have Always Found Customer Glaze To Be Very Courteous, Not Pushy And Very Efficient And Helpful. We Are Very Pleased With The Windows.
Excellent In All Aspects..Fitting Superb...Men Brilliant
All Stages Of The Process Fine - Good Communication
Contractor Was Very Professional In All Aspects
Outstanding Quality Of Customer Service, Product And Installation - We Look Forward To Working With Custom Glaze For Additional Home Improvements Planned In The Near Future
They Arrived Earlier Than Expected Which Is Nice And Left No Mess
Extremely Pleased With The Work Done. I Would Highly Recommend Customglaze Milton Keynes
Fast, Efficient, Tidy, Quality Work Carried With Care.
Informative, Helpful And Polite Through Every Stage From Purchasing And Installation.
Very Good From Start To Finish
Efficient And Quality Service
Very Friendly, Helpful And Great Quality
Very Efficient And Quickly Installed All The Windows. Have Tidied Up The Place. Very Good
It Went Smoothly From Start To Finish With Good Professionalism Throughout Superb Product.
Very Happy With All Aspects Of The Job
Excellent Service From First Contact To Compeltion
Met All Requirements, Product Range, Price & Service
Excellent Product Matching The Overall Experience
Very Friendly, Good Quality Product. Very Happy Customer.
Used Them A Few Times Happy With The Company
Highly Recommended, Very Efficient
Extremely Efficient. Small Problems Were Dealt With In The Timescale Stated
Very Good,They Did What They Said They Would And We Are Very Pleased With The Installation
They Have Been Very Efficient
Very Hard Working And Tidy And Helpful.Excellent
Work Carried Out By Richard And Colin Was Excellent, Will Recommend.
Excellent Service From Start To Finish, Brian And Mick Were Very Professional Fitters.
We Are Absolutely Delighted Wuith The End Result Of Our Double Glazing. From Start To Finish We Found Custom Glaze A Very Professional, Friendly And Helpful Team Of People. We Would Certainly Recommend Them 100%
Very Responsive And Helpful
Professional And Very Good
A Speedy & Efficient Service. A Job Well Done.
No Problems, Very Pleased
Good Quality Installation With All Care Taken While On Site
Very Professional Firm From Inception To Final Account
Very Good Quality Door And Workmanship. Very Clean And Tidy Workers.
The Whole Team From Start To Finish Were Excellent. Richard And Colin Were Extremely Hard Working, Clean And Tidy, Did A Great Job.
The Work Was Of A Very High Standard And The Windows Are A Significant Improvement On The Previous Double Glazing
Excellent Service, Very Patient And Extremely Pleasant People To Give Our Work To - Trustworthy And Reliable
Excellent Value And Standard
Excellent Sales, Installation & Service Teams
Fantastic As Always From The Quality To The Fantastic Chap Who Fitted The Wondow. Cant Fault Them
I Had Lots Of Help With Fitting And Choosing A Front Door That Was Suited To The Styloe Of Our Victorian House A Job Well Done. Thank You
Apart From A Few Small Issues The Contractor Overall Was Prompt And Kept Their Word In Respect To Visits Etc.
As Always Custom Glaze Carried Out The Work When Agreed, With Courtesy, Efficiently And To A High Standard. Will Use And Recommend Them Again.
As Usual Punctual,Polite Workmen Who Did The Job Quickly & Cleanly.
Kept Us Informed At All Times As To Status Of Manufacture And Expected Installation Dates
Excellent, Top Marks All Round!
Workmen Were Very Courteous. Time Delay Due To Snow.
Used Before And Not Disappointed This Time Either.
Door Installed 1 Week Late. Installer Broke Porch Window During The Installation - Still Not Repaired.
My 3rd Visit To Custom Glaze And As Always A Fantastic Service From Sale To Fitting
Excellent Surveyor, Work Completed Efficiently
Very Efficient, Tidy And Courteous
Have Always Found The Contractor To Be Helpful And Reliable.
Excellent Service Throughout.
Very Good To Deal With Dealt With Any Concerns Promtly
I Would Recommend This Contractor Anytime!!
Very Timely And Professionally Done, Would Definitely Recommend And Use Again.
Wonderful Job! Completed To A Very High Standard. Workmen Were Courteuos And Left The Place Immaculate When Finished. Would Have No Hesitation In Reccommending Custom Glaze!
We Have Used Custom Glaze Before And Have Always Found Them Helpful And Would Use Them Again
Excellent After Sales Service For Adjustments
The Two Installers Ben And His Colleague Arrived On Time , Always Cleaned Up After Themselves Completed All The Work As Per Request In A Very Professional Manner.
Excellent Results From Clean Reliable And Experienced Workmen
Friendly And Helpfull Service
Found Custom Glaze An Honest And Trustworthy Company, Strong On Quality And Customer Service
I Was Impressed With The Company. They Did Not Go In For Pressurised Selling But Were Straightforward And Helpful.
Very Satisfied, Good Installation Workers
Custom Glaze Conducted Themselves In A Friendly, Trustworthy And Professional Manner From Start To Finish. Phil Richards Gave Us Some Good Guidance And Advise When Deciding On The Type Of Windows And Doors To Install During The Quotation Appointment. T
I Was Extremely Happy With Both Customer Service And Quality Of Workmanship. Custom Glaze Are A Truly Professional Local Company With A Very Good Reputation. Why Look Elsewhere?
Straightforward Turned Up On Time
Custom Glaze Gave Excellent Service At All Levels. The Installation Was Well Done By A Very Skilled And Friendly Team.
Thoroughly Professional Right Thorugh From Initial Meeting Up To Snagging Problems. Highly Recommended.
One Of The Few Remaining Good & Honest Double Glazing Companies
Everyone Who I Had Contact With Was Professional. Quality Of Work Was Very Good. Very Happy With End Result.
Quality Goods, Took A While To Finish Off The Outstanding Bits From The Original Fitting. All The Staff Are Very Good.
Overall The Experience Was Quite Reasonable
Custom Glaze Carried Out An Installation For Us In 2000 And Apart From One Small Fault There Have Been No Problems,Lets Hope This Will Be Equally Satisifying
Professional & Courteous People To Deal With
Very Pleased With Both Service And End Result
On Time, Helpful, Clean And Tidy
They Were Professional, Efficient And Finished Quicker That I Expected Considering The Amount Of Work They Had To Do
Exceptionally High Quality Windows, Very Neat And Clean Finish -- Very Happy With Work Done
A Relatively Small Job, But Completed In Good Time, To A High Standard
Very Impressed, Everything Went As Clockwork And Went According To Plan
Excellent Product. Great Service
Excellent Service Very Helpfull And Friendly
First Class Job. Well Done
Efficient Company, Good Installers.
Excellent Service, Courteous And Tidy Contractors.
Excellent Work Carried Out By All
Excellent, Professional Job Done.
Very Impressed With The Quality Of Service And Workmanship
Excellent Customer Service - Windows Look Great
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